Housekeeping Assistant

Crystalbrook Byron; Talofa; Presencial; AUD 48.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

50% F&B discount across Crystalbrook餐?

Descripción de la vacante

Crystalbrook Byron, a 5-star resort in Byron Bay, seeks a Full-Time Houseperson Cleaner reporting to the Executive Housekeeper. You will maintain spotless guest areas, support room attendants and contribute to an exceptional guest experience with proactive service.

The role requires flexibility to work a 7-day roster, including public holidays, and a commitment to safety and quality. Rewards include industry-leading benefits and a supportive team environment.

Formación

• Experience and knowledge of housekeeping operations is great.
• Excellent organization and time management skills.
• Strong attention to detail in cleaning presentation.
• Passionate in providing friendly personalized customer service.
• Ability to work independently and as part of a team.
• Ability to work across a flexible 7 day a week roster including Public Holidays.
• Current Open Australian Drivers License.

Responsabilidades

• Maintain high standards of cleanliness and presentation across guest areas.
• Assist housekeeping team to ensure timely room turnover.
• Report any maintenance or safety issues to supervisor.
• Provide friendly and proactive guest service as needed.

Conocimientos

Housekeeping operations knowledge

Organization and time management

Attention to detail

Customer service

Independence and teamwork

Flexible roster availability

Australian Driver's License

Descripción del empleo

Crystalbrook Byronis a 5-star resort nestled in 45-acres of magical subtropical rainforest, just 5 minutes from the hub of energy that is Byron Bay. Our resort is a rainforest retreat and a slice of luxury, all wrapped into an environment that relaxes hearts and reinvigorates minds. Join us in our mission to create a more sustainable and memorable guest experiences.

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we’re a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

Role Purpose

Do you have a naturally positive and proactive attitude to life? Do you have an eye for detail coupled with a wish to create an exceptional experience for our guests by keeping our beautiful hotel sparkly and clean? If so, this may be the role for you!

We are seeking experienced Full-Time Houseperson Cleaner; the role will report into our Executive Housekeeper and work alongside a passionate and supportive team of housekeepers and room attendants.

Responsibilities

Skills and experience

• Experience and knowledge of housekeeping operations is great
• Excellentorganizationand time management skills.
• Strong attention to detail in cleaning presentation.
• Passionate in providing friendlypersonalizedcustomer service.
• The ability to work independently and as part of a team.
• Ability to work across a flexible 7 day a week roster and including Public Holidays
• Current Open Australian Drivers License

Why Us

You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental Leave and lifestyle benefits
• A commitment to a green future through enhanced sustainability practices
• Access to our internal mobility program and team reward schemes
• Online learning and training with tailored career development pathways
• A culture of collaboration, elevating experiences and diversity
• Limitless career opportunities in a fast growing, dynamic environment
• Regular service recognition and team engagement events

We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.