House Manager - Permanent Full Time - Orange

Narooma; Geelong; On-site; AUD 85,000 - 110,000; Full time

Job summary

Marist180 is seeking a House Manager to oversee our Residential Care programs in Orange, NSW. The role is on-site, permanent and full-time, with salary packaging benefits. You will lead a team, ensure safe housing for young people and coordinate care plans with therapists and caseworkers.

Responsibilities include rostering, supervision, recruitment, and maintaining compliance with policies. This hands-on leadership position focuses on delivering a healing, trauma-informed care environment.

Qualifications

• Diploma in Community Services or related field (or higher).
• Demonstrated knowledge of trauma-informed practices.
• Experience leading a team in a residential care setting.
• Ability to recruit and manage staff.
• Strong communication with stakeholders and multi-disciplinary teams.

Responsibilities

• Coordinate rostering, leave, performance management, and workload trends.
• Promote safe, stable accommodation for young people.
• Provide reflective supervision, guidance and coaching to staff.
• Lead performance management activities with staff.
• Collaborate with internal services and external agencies on care needs.
• Coordinate residential home activities and ensure a positive environment.
• Deliver operational, administrative and financial management of the home.
• Recruit staff and carers and handle checks.
• Ensure compliance with Marist180 policies and sector standards.
• Participate in on-call roster approximately two times a year.

Skills

Leadership

Staff recruitment

Communication

Stakeholder liaison

Trauma-informed practices

Education

Diploma in Community Services / Social Work / Human Services / related field

Related field or higher qualification

Job description

Introduction

About Marist180

Marist180is a not-for-profit organisation committed to creating positive change for vulnerable young people and their families. We believe that when individuals feel connected to a supportive community and have access to education, accommodation, and employment they can achieve their goals

Description

About the role

A new opportunity has arisen at Marist180 for a House Manager to join our Residential Care programs in Orange. Reporting to the Area Manager of Residential Care, the House Manager will oversee the daily operations of the residence, ensuring a safe, culturally appropriate, and healing environment for children and young people.

This is a hands-on role, with most of your time spent on-site in the home or within the community. This is a Permanent, Full-Time position, offering the benefits of salary packaging.

This role is designed to support the needs of the young people in our programs identifying and transitioning to permanent arrangements through support and training of staff, assessment of, and direct work with, young people in the community in a well-managed residential setting.

Primary accountabilities of the role of House Manager include, but are not limited to:

• Coordination and oversight of administrative matters such as rostering, leave, performance management, workload trends, identified training needs, assisting the Area Manager in budgetary matters, employee relations, house and vehicle security, program accounts such as petty cash and other resource control.
• Promote safe and stable accommodation for young people which enhances functioning in and/or participation in community living.
• Supporting staff through reflective supervision, guidance, and strategic long term goal setting, as well as training and coaching.
• Working in consultation with HR and the Area Manager, lead performance management activities with staff when required.
• Supporting the assessment needs of young people and working in partnership with internal services and external agencies to address these needs.
• Collaborate with Therapeutic Specialist and Caseworker as part of treatment team, accountable for ensuring all responsibilities associated with care planning and behavioral management are up to date and communicated to Youth Workers.
• Coordinating all activities associated with the residential home, ensuring an emotionally positive and physically stable environment for staff and residents.
• Supporting the delivery of Marist180 trauma-inform model of care, providing leadership and supervision to direct reports.
• Deliver effective operational, administrative, and financial management of the residential home.
• Coordination of recruitment process for staff and carers including shortlisting, interviewing, and ensuring all relevant checks are undertaken.
• Ensure all practices are consistent with Marist180 policies, and procedures as well as sector standards.
• Effectively communicate WHS to ensure regulatory and organisational compliance and promptly address or refer WHS issues bought to your attention in consultation with those involved or affected.

The role will require to participate in the on-call roster (roughly 2 times a year for one week each).

Skills And Experiences

The candidate

Qualifications:

• Relevant Diploma in Community Services, Social Work, Human Services, or a related field (or higher qualification).
• Demonstrated knowledge and experience in trauma-informed practices.

Experience & Skills:

• Previous experience in working with children and young people experiencing complex trauma and working with families within the child protection system.
• Demonstrated experience in working with the issues faced by children and young people impacted by complex trauma, and a demonstrated capacity to assist staff to support young people.
• Experience in a leadership role within the industry.
• Ability to manage and recruit staff.
• Sound communication skills and experience liaising with key stakeholders and multi-disciplinary teams.

Work Requirement:

• Current First Aid and CPR certificate.
• Current Working with Children Check.
• Clear National Criminal History Check.
• Eligibility to work in Australia.
• Provide Marist180 consent to complete a verification of the Residential Care Workers Register managed by the Office of the Children’s Guardian.

Marist 180 provide Equal Employment Opportunities for everyone. We value the benefits of diversity and strongly encourage applications from people with disabilities, mental health as well as Aboriginal and Torres Strait Islander background, people from diverse cultural and linguistic backgrounds and mature aged applicants.