Hotel Manager

Minor International; Pokolbin; On-site; AUD 110,000 - 115,000; Full time

Job summary

A major hospitality company is seeking an experienced Hotel Manager for the Oaks Cypress Lakes Resort. The role involves overseeing hotel management, ensuring operational efficiency, and leading the property team. Candidates should have significant experience in hotel operations and a passion for enhancing guest experiences. The position offers a competitive salary package of $110,000-$115,000 and opportunities for career growth and wellness support.

Benefits

50% off stays at Minor Hotels

International accommodation discounts

Exclusive health insurance offers

Parental and birthday leave

Discounted entertainment and activities

Qualifications

• Extensive operational and financial management experience in a hotel environment.
• Proven leadership experience with a focus on accountability and staff engagement.
• Strong commitment to improving guest loyalty and experience.

Responsibilities

• Manage the operations and maintenance of the hotel.
• Ensure profitability and operational efficiency.
• Build and develop the property team to reach their potential.

Skills

Operational management

Financial management

Leadership

Interpersonal communication

Customer service

Strategic planning

Job description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Cypress Lakes Resort, an idyllic resort based in The Hunter Valley are looking for an experienced leader to fill the role of Hotel Manager. We are looking for a positive person with high standards and an ability to build a team to run the business at its optimum efficiency.

The role is primarily responsible for Hotel Management, Operations, Maintenance and Strata Management.

About the role

• You will draw on your passion, initiative, drive and strategic approach to deliver a great product for our guests
• Manage the day-to-day profitability, presentation and operation of the entire property
• Manage financial forecasting, rostering, and implementing promotions to increase sales
• Developing and managing the property team to reach their highest potential
• Responsible for making strategic decisions relating to increasing RevPAR for the company through collating and analysing data as required

Expected Hours: Full time, 38 hours per week

Location: Oaks Cypress Lakes Resort -15 Thompsons Rd, Pokolbin NSW 2320

Salary: $110,000-$115,000 (excluding super)

Approved Sponsor: Minor Hotels Australasia Limited (previously known as Oaks Hotels & Resorts Limited)

Qualifications

To be successful you will require the following experience:

• Extensive operational and financial management experience within a Hotel environment
• Demonstrated strategic and operational leadership experience, with the ability to drive a culture of accountability and promote staff engagement
• A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expensesDemonstrated ability to develop and maintain solid working relationships with guests, owners and staff
• Excellent verbal, written and interpersonal communication skills
• Demonstrated commitment to continuous improvement and learning
• Ability to build, maintain and seek new opportunities / partnerships within the local market
• A positive and energetic attitude
• An infectious passion for delivering a memorable guest experience and creating loyalty of guests

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.