Hospitality All Rounder

Pelican Waters Bowls Club; Caloundra; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Casual employment

Flexible scheduling

Early finishes

Job summary

Pelican Waters Bowls Club Inc in Golden Beach, Queensland, is seeking a Hospitality All Rounder for casual shifts across our bar and beverage operations. You will deliver friendly service, handle orders, process transactions at the POS, restock and maintain a clean bar, and contribute to a welcoming club atmosphere.

Experience is preferred but training is provided. You should be customer-focused, able to work quickly and multitask, with reliable attendance and flexible availability including

Qualifications

• Hospitality experience preferred; training provided.
• Knowledge of responsible alcohol service practices.
• Excellent customer service and communication skills.
• Ability to work quickly in a fast-paced venue.
• Reliability and flexible availability.

Responsibilities

• Prepare and serve beverages across cocktails, beers, wines and non-alcoholic drinks.
• Operate the POS system to process transactions efficiently.
• Maintain bar cleanliness and restock supplies.
• Greet and seat guests in a warm, professional manner.
• Take food and beverage orders and ensure prompt delivery.
• Clear and reset tables to high standards.
• Address customer enquiries with courtesy and professionalism.
• Adhere to health, safety and food hygiene standards.

Skills

Customer service

Communication

Cash handling

Multitasking

Reliability

Flexibility

Professional appearance

Teamwork

Tools

POS system

Job description

Pelican Waters Bowls Club Inc is a vibrant and welcoming community venue located in Golden Beach, Queensland. We pride ourselves on providing excellent hospitality services and creating a friendly atmosphere where members and guests can enjoy quality food, beverages, and recreational activities. Our club is built on the values of community, inclusivity, and outstanding customer service.

About the role

We are seeking a Hospitality All Rounder to join our team at Pelican Waters Bowls Club Inc in Golden Beach. This is a casual position that offers flexibility and variety in a dynamic hospitality environment. As a Hospitality All Rounder, you will be the backbone of our bar and beverage operations, providing exceptional service across multiple areas of our venue. This role is essential to maintaining the welcoming atmosphere our members and guests expect and deserve.

What you'll be doing

• Preparing and serving beverages including cocktails, beers, wines, and non-alcoholic drinks with accuracy and presentation
• Operating the point of sale (POS) system to process transactions efficiently and accurately
• Maintaining bar cleanliness and organisation, including restocking supplies and managing inventory
• Greeting and seating guests in a warm and professional manner
• Taking food and beverage orders and ensuring prompt delivery to customers
• Clearing and resetting tables promptly and to high standards
• Responding to customer enquiries and addressing any concerns with professionalism and courtesy
• Adhering to health, safety, and food hygiene standards at all times

What we're looking for

• Previous hospitality or bar service experience preferred, though training will be provided for the right candidate
• Knowledge of responsible alcohol service practices and commitment to duty of care
• Strong customer service skills with a genuine desire to create positive guest experiences
• Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously
• Excellent communication and interpersonal skills
• A neat, professional appearance and positive attitude
• Flexibility to work varying shifts, including evenings and weekends
• Reliability and punctuality
• Basic mathematical skills for handling cash and transactions
• Willingness to learn and develop skills in different areas of hospitality service

What we offer

Join a friendly and supportive team where your contributions are valued. We offer casual employment with flexible scheduling to suit your lifestyle. Working at Pelican Waters Bowls Club Inc provides the opportunity to be part of a thriving community venue, develop your hospitality skills, and gain experience across multiple service areas. You will enjoy a welcoming workplace culture where teamwork and personal development are encouraged. In terms of hospitality, we offer early night finsihes - we close between 8pm and 9pm Tuesday to Sunday (Monday 7pm)!