Home Styling & Customer Experience Advisor

Adair's External Company; Ballarat; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Team member discounts

Adairs Academy

Incentive & bonus programs

Employee Assistance Program

Recognition for exceptional results

Job summary

Adairs is seeking a casual team member in Victoria to elevate the customer experience and help customers weave their story of home. You’ll consult on styling solutions, make thoughtful recommendations, and contribute to the store’s overall performance in a supportive, friendly atmosphere.

This role focuses on engagement, product knowledge, and teamwork, with opportunities for learning through Adairs Academy and a recognised bonus program. Join us to help customers feel confident in their choices.

Qualifications

• Previous experience within a customer focused environment (ideally retail).
• Passion for creating wow for each and every one of our customers (and know how to do this effortlessly).
• Eye for detail; texture, colour, tone and love creating solutions for customers.
• You’re a team player and are excited by contributing to the bigger goals.
• Outstanding teamwork commitment.

Responsibilities

• Creating a customer experience that is engaging, insightful and memorable.
• Consulting with customers around their styling solutions and making recommendations that complement their home.
• Contributing to the success of the overall stores’ performance.
• Assisting with Visual Merchandising.
• Stock management and control.
• Supporting the team and helping everyone become successful.

Skills

Customer service

Retail experience

Attention to detail

Teamwork

Communication skills

Job description

Adairs is seeking a casual team member in Victoria to elevate the customer experience and help customers weave their story of home. You’ll consult on styling solutions, make thoughtful recommendations, and contribute to the store’s overall performance in a supportive, friendly atmosphere.

This role focuses on engagement, product knowledge, and teamwork, with opportunities for learning through Adairs Academy and a recognised bonus program. Join us to help customers feel confident in their choices.