Holiday Retail Superstar - Seasonal Casual Canberra

Decjuba; Canberra; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary sacrifice up to 18,550 AUD

Wellbeing support

sanctuary Model implementation

First Nations career pathways

Community & connection

Job summary

MacKillop is seeking a Youth Worker for its Therapeutic Residential Care program in Canberra. You will provide intensive, trauma-informed support to children and young people with complex needs in a highly structured environment.

Join a multidisciplinary team to implement individualised plans, build emotional resilience, and support long-term recovery and development across residential and community settings.

Qualifications

• Experience with therapeutic work for young people with complex trauma.
• Ability to implement individualised case plans and safety plans.
• Experience with social learning, emotional coaching, and positive behavioural support.
• Commitment to reflective practice and ongoing training.
• Willingness to obtain required clearances (Working with Vulnerable People, NDIS Worker Screening).

Responsibilities

• Provide intensive, trauma-informed support to children and young people in care.
• Collaborate with clinicians and allied health to implement therapeutic plans.
• Help youth develop trust, safety, and positive relationships in residential and community settings.
• Support long-term recovery and development through consistent care and supervision.

Skills

Trauma-informed care

Youth work

Interpersonal skills

Emotional intelligence

Team collaboration

Education

Cert IV in Community Services or Youth Work

Job description

About the Role:

As a Youth Worker in our Therapeutic Residential Care program with Mackillop, you will provide intensive, trauma-informed support to children and young people with complex emotional, behavioural, and psychological needs many of whom have experienced significant adversity, trauma, or disrupted attachments. These young people cannot be safely supported in foster care and require a highly structured, consistent, and compassionate environment to begin healing.

You will work closely with a multidisciplinary team including clinicians, care team members, and allied health professionals to implement individualised therapeutic plans that address the root causes of behaviour, build emotional resilience, and support long-term recovery and development. Your role will be central to helping young people develop trust, experience safety, and form positive, secure relationships in both residential and community settings.

About You:

To be successful in this role, you will need:

• A deep commitment to working with children and young people with high and complex needs
• Strong understanding of trauma and its impacts on development and behaviour
• Capacity to remain calm and effective in challenging situations
• Availability for a variety of shifts, including sleepovers and active nights
• Excellent interpersonal skills and emotional intelligence
• A values-driven approach rooted in compassion, consistency, and respect.

Key Selection Criteria:

To excel in this role, you should possess the following:

• Experience working therapeutically with young people with complex trauma, mental health challenges, disability, or high-risk behaviours
• Proven ability to follow and implement individualised case plans, behaviour support plans, and safety plans
• Ability to use evidence-informed approaches such as social learning, emotional coaching, and positive behavioural support
• Capacity to contribute to a team culture focused on reflective practice, learning, and continuous improvement
• Willingness to engage in ongoing training and supervision within a therapeutic model of care

What we offer at MacKillop:

• More money in your pocket salary sacrifice up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Wellbeing that matters - Free, confidential support for mental, physical, financial and social wellbeing.
• Sanctuary Organisation MacKillop’s work is underpinned by the Sanctuary Model, an evidence supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.
• First Nations career pathways Warrungarli Strategy supporting recruitment, retention and professional development
• Community & connection - Opportunity to join Ngindaay Guumaldanha, our Aboriginal Staff Network

Requirements:

To be eligible for this role, you must possess:

• Have a Cert IV in Community Services, or Youth Work (or related) or higher or be willing to obtain.
• Valid and current Driver's License
• Satisfactory Criminal History Check (paid for by MacKillop)
• Valid Employee Working with Vulnerable People Check
• Valid and current NDIS Workers Screening Check (MacKillop can assist successful candidates with their application)
• A first aid certificate with at least 6-months validity

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that we continue to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

We value the unique knowledge, perspectives, and cultural contributions of First Nations peoples. Your experience and insights are important to us, and we strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

For more information, please contact:

• Shortlisting for this role will immediately

Curious about the MacKillop vibe? Jump onto Instagram and follow @mackillopcareers for a fun, inside look at our team culture.