Holiday Pop Culture Sales Associate — Fast-Paced with Growth

POP MART OCEANIA PTY LTD; Melbourne; On-site; AUD 32,000 - 41,000; Part time

Benefits offered by this job

Weekly product incentives (post-prob</

Career progression opportunities

POP LAND pass eligibility

Inclusive team culture

Employee discounts

Job summary

POP MART is hiring Christmas Casual Sales Associates in Melbourne. You will engage customers, share product knowledge and contribute to a fast-paced retail environment. The role emphasizes delivering exceptional service, upselling, stock replenishment and smooth daily operations.

This seasonal position supports POP MART’s expanding Australian presence, with weekend and late shifts required during the peak November–January period.

Qualifications

• Confident and customer-focused communicators.
• Passionate about retail, pop culture or collectibles.
• Energised by fast-paced, high-volume environments.
• Availability: weekends and late shifts; peak season Nov–Jan.

Responsibilities

• Deliver great customer experience and engage customers with friendly service.
• Share product knowledge and introduce new collections to customers.
• Support sales targets through upselling and cross-selling.
• Maintain store standards and visual merchandising.
• Replenish stock and assist with stock counts and inventory accuracy.
• Keep the store clean, organized and customer-ready.
• Support deliveries, stock counts and inventory checks.
• Assist with daily store operations and processing transactions via POS.
• Follow store procedures and loss prevention measures.
• Support product launches and peak trading periods.

Skills

Customer service

Retail sales

Communication

Fast learner

Job description

POP MART is hiring Christmas Casual Sales Associates in Melbourne. You will engage customers, share product knowledge and contribute to a fast-paced retail environment. The role emphasizes delivering exceptional service, upselling, stock replenishment and smooth daily operations.

This seasonal position supports POP MART’s expanding Australian presence, with weekend and late shifts required during the peak November–January period.