Holiday Fashion Sales Associate

Universal Store; Newcastle-Maitland; Hybrid; AUD 37,000 - 47,000; Part time

Benefits offered by this job

Onboarding & training

Friendly team

Christmas period work

Job summary

Universal Store is seeking casual team members for the Christmas trading period, from October 2026 to 7 February 2027. Join a fast-paced fashion retailer, delivering exceptional customer service and building lasting relationships with shoppers in-store.

Ideal candidates will be friendly, highly communicative, reliable, and flexible to cover peak periods. Onboarding and training are provided as part of joining a supportive team focused on great results.

Qualifications

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and creating memorable customer experiences.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Reliable and flexible, with availability throughout the Christmas trading period.
• A positive, team-first attitude and willingness to support where needed.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills

Retail experience

Customer service

Communication

Teamwork

Flexibility

Availability during Christmas

Job description

The Opportunity

Universal Store is looking for passionate, customer-focused team members to join our team throughout the Christmas trade period. This is a Casual opportunity, and successful candidates must be available to work from October 2026 through to 7 February 2027.

If you love fashion, enjoy connecting with customers, and thrive in a fast-paced retail environment, we'd love to hear from you.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills and Experience

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and creating memorable customer experiences.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Reliable and flexible, with availability throughout the Christmas trading period.
• A positive, team-first attitude and willingness to support where needed.

What We Offer

• A fun, fast-paced retail environment during our busiest and most exciting time of year.
• Comprehensive onboarding and training to set you up for success.
• A supportive team culture where everyone contributes to achieving great results.
• The opportunity to gain valuable retail experience with a leading Australian fashion retailer.

Our Values

• Care for Everyone
• Here to Help
• Make it Work
• Better than Good
• Contribute

Apply Now

If you're excited to be part of our Christmas team and help deliver an exceptional customer experience during our busiest time of year, apply now with your CV and a brief cover letter outlining your experience and passion for customer service.

Due to the high volume of applications, only shortlisted candidates may be contacted.

Seasonal contracts conclude on 7 February 2027.