High Performance Manager

ACE Performance; City of Melbourne; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Full-time employment

Professional development

Supportive team environment

Flexible working arrangements

Impactful work

Career progression

Job summary

ACE Performance in Fairfield, VIC, is seeking an experienced High Performance Manager to lead elite training programmes and services, oversee performance metrics, and ensure world-class coaching. This full-time role directs daily operations, mentors coaches, develops strategic training protocols, and ensures compliance with industry standards.

You will analyse client progress through data, manage budgets, drive programme profitability, and contribute to marketing activities to attract new

Qualifications

• Minimum 5 years' experience in fitness management or high-performance coaching.
• Demonstrated leadership of teams and delivery of high-quality client services.
• Strong knowledge of training methodologies, exercise physiology and performance optimisation.
• Excellent communication and interpersonal skills to motivate staff and clients.
• Proficiency with fitness management software and data tracking tools.
• Current First Aid and CPR certification or willingness to obtain it.

Responsibilities

• Oversee the daily operations of high-performance training programmes for development through to professional level athletes.
• Mentor a team of fitness professionals and coaches, providing guidance and performance feedback.
• Develop and implement strategic training protocols tailored to client needs and goals.
• Monitor progress through data analysis, assessments and evaluations; adjust programmes as needed.
• Ensure compliance with industry standards, health and safety regulations, and ACE Performance policies.
• Identify opportunities for programme enhancement and innovation; stay current with trends.
• Manage budgets and resources to maximise operational efficiency and profitability.
• Build relationships with clients; address concerns to ensure satisfaction and retention.
• Contribute to marketing strategies and promotional activities to attract new clients.
• Report on KPIs and programme outcomes to senior management.

Skills

Leadership

Fitness management

Data analysis

Budget management

Communication

Software proficiency

First Aid & CPR

Passion for fitness

Education

Fitness instruction / personal training / sports science qualification

Tools

Fitness management software

Job description

ACE Performance is a leading fitness and performance facility dedicated to helping clients achieve their goals through expert guidance, state-of-the-art equipment, and personalised training programmes. We are committed to creating an inclusive, results-driven environment where both our team and clients can thrive. Our mission is to inspire and empower individuals to reach their peak performance through innovative training methodologies and unwavering support.

About the role

We are seeking an experienced High Performance Manager to join ACE Performance in Fairfield, VIC. This is a full-time position that plays a crucial strategic role in driving the success of our high-performance training programmes and services. You will oversee the delivery of elite training services, manage key performance metrics, and ensure our clients receive world-class coaching and support. This role is essential to maintaining ACE Performance's reputation as a premier fitness and performance facility and will directly impact our business growth and client satisfaction.

Key responsibilities

• Oversee the daily operations of high-performance training programmes for development through to professional level athletes and ensure consistent delivery of excellence across all client services
• Manage and mentor a team of fitness professionals and coaches, providing guidance, support and performance feedback
• Develop and implement strategic training protocols tailored to individual client needs and performance goals
• Monitor client progress through data analysis, assessments and evaluations, making adjustments to programmes as necessary
• Ensure compliance with industry standards, health and safety regulations, and ACE Performance policies and procedures
• Identify opportunities for programme enhancement and innovation, staying current with the latest fitness and performance trends
• Manage budgets and resources effectively to maximise operational efficiency and programme profitability
• Build and maintain strong relationships with clients, addressing concerns and ensuring high levels of satisfaction and retention
• Contribute to the development of marketing strategies and promotional activities to attract new high-performance clients
• Report on key performance indicators and programme outcomes to senior management

What we're looking for

• Minimum 5 years' experience in fitness management, high-performance coaching, or a related role within the sport and recreation industry
• Recognised qualification in fitness instruction, personal training, or sports science from a nationally accredited body
• Demonstrated leadership experience managing teams and delivering high-quality client services
• Strong knowledge of training methodologies, exercise physiology, and performance optimisation techniques
• Excellent communication and interpersonal skills with the ability to motivate both staff and clients
• Proficiency in fitness management software, data analysis and performance tracking tools
• Proven ability to manage budgets and drive business performance
• Current First Aid and CPR certification or willingness to obtain it
• A passion for fitness, wellness and helping others achieve their performance goals
• Preferred: Experience with elite athlete training, sports conditioning, or high-performance facility management

What we offer

• Competitive salary commensurate with experience and qualifications
• Full-time employment with a stable, growing organisation in the fitness industry
• Professional development opportunities including access to industry training and certifications
• A supportive, collaborative team environment with a genuine commitment to employee wellbeing
• Flexible working arrangements where appropriate to support work-life balance
• The opportunity to make a meaningful impact on clients' health, fitness and performance outcomes
• Career progression opportunities within ACE Performance as we continue to expand