Hertz Customer Service Representative This is a hybrid role working across our Hertz franchise [...]

Des's Group; The Corporation of the City of Whyalla; Hybrid; AUD 50,000 - 65,000; Full time

Job summary

A family-owned transport service based in South Australia is seeking an Administrative Assistant to support both their Hertz franchise and Administration Office. The successful candidate will provide essential administrative and financial support while ensuring exemplary customer service and smooth daily operations. Strong organizational and communication skills are essential, along with a minimum of two years’ experience in an administration role. Join this dynamic team and contribute to a community-focused business.

Benefits

Family-owned business environment

Opportunities for development

Qualifications

• Current South Australian Drivers Licence.
• Minimum two years’ experience in an Administration role.
• Understanding of basic accounting principles.

Responsibilities

• Provide professional customer service.
• Maintain and update Reservations Manifest.
• Process rental agreements and payments.
• Communicate and coordinate with several locations.
• Prepare reports, invoices, and documentation.

Skills

Customer service orientation

Attention to detail

Communication skills

Organizational skills

Problem-solving skills

Ability to multitask

Teamwork

Tools

Microsoft Office

Job description

You will be part of our friendly team and contribute to providing a valuable service to your community.

This is a great opportunity for a motivated and customer service orientated person to become a vital part of a team within a family owned business.

Des's Group is a family owned business with experience in personal transport for over 60 years. This talented team pride themselves on a culture that is highly energetic, innovative and which is willing to go the extra mile to add value for their clients.

This is a hybrid role working across our Hertz franchise and Administration Office where you will provide vital support throughout the business by handling a variety of Administrative and Financial tasks.

This position will have the responsibilities and duties for assisting with some or all of the following:

• Provide a professional level of customer service in-line with company policies and procedures
• Maintain and Update Reservations Manifest
• Processing Rental Agreements and payments
• Ensure smart working practices are followed to contribute to ensuring and maintaining a smooth running of the daily operations of the company
• Communicating and coordinating with several locations
• Promote and portray a positive image for the Company
• Provide and maintain a safe workplace in accordance with WHS policies and procedures
• Provide Administration Support to Management
• Maintain accurate records and update internal systems
• Prepare reports, invoices, and documentation
• General Administration and Financial Tasks across the business
• Manage and maintain office records, documentation and filing systems

To be successful in this role you will have the following skills and attributes:

• Current South Australian Drivers Licence
• A sound knowledge in the use of Microsoft Office software
• Strong attention to detail and problem-solving skills
• Excellent communication and interpersonal skills
• Strong organisational and time management skills, with the ability to multitask and prioritize tasks effectively
• Ability to work independently and as part of a team
• Minimum two years’ experience in an Administration role
• Excellent customer- centric, with the ability to interact professionally with clients, staff and external stakeholders
• Excellent record keeping skills
• Understanding of basic accounting principle

This is your opportunity to make your mark on the continued success of Des's Group!

In return you will be part of a family owned business, which is dedicated to developing their people.

The role is a rewarding and responsible position within a dynamic company.

Please be sure to include a covering letter addressing the key criteria and your resume.

Apply Now!