Healthcare Operations Specialist - Coding

Mercor; Sydney; Remote; AUD 98,000 - 127,000; Part time

Job summary

Mercor is seeking a Non-Physician Admin to help train AI agents in healthcare tasks on a remote contract basis. The role offers $50–$65 per hour and requires a commitment of 10+ hours per week.

Responsibilities include designing healthcare scenarios, building records, evaluating training tasks, and collaborating to improve AI outputs. Must-have: 2+ years in healthcare admin, payer portals, EHR, encoders, and coding tools.

Qualifications

• 2+ years of recent experience in healthcare administrative/back-office roles.
• Experience with payer portals, EHR platforms, encoders, and coding tools.
• 10+ hours/week commitment.

Responsibilities

• Design complex scenarios from your healthcare practice area to train AI agents.
• Build supporting records and author healthcare-operations tasks.
• Evaluate tasks for AI model training to ensure accuracy and effectiveness.
• Collaborate asynchronously to improve AI model outputs and training data quality.
• Work independently with flexible hours to meet project deadlines.

Skills

Healthcare admin experience

EHR

Payer portals

Encoders

Coding tools

10+ hours/week

Tools

Encoders

Coding tools

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Non-Physician Admin (CL Funnel)
Type: Contract
Compensation: $50–$65/hour
Location: Remote
Commitment: 10+ hours/week

Role Responsibilities

• Design complex scenarios from your healthcare practice area to train AI agents.
• Build supporting records and author healthcare-operations tasks.
• Evaluate tasks for AI model training to ensure accuracy and effectiveness.
• Collaborate asynchronously to improve AI model outputs and training data quality.
• Work independently with flexible hours to meet project deadlines.

Qualifications

Must-Have

• 2+ years of recent experience in healthcare administrative/back-office roles.
• Experience with payer portals, EHR platforms, encoders, and coding tools.
• 10+ hours/week commitment.

Preferred

• Experience owning exceptions and disputes in healthcare settings.
• Senior-level experience across multiple care settings or on both provider and payer sides.