Health Product Manager

AIA; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Training & development

Internal mobility

Flexible work

Health & wellbeing

Leave entitlements

Job summary

A health product manager role at AIA Health in Sydney or Melbourne focuses on profitable product development across domestic, corporate and OVHC streams. You will analyze market dynamics, competitor activity, and regulatory changes to shape differentiated PHI offerings.

Collaborate with marketing, risk and IT teams to ensure competitive Hospital and Ancillary products, compelling AIA Vitality value propositions, and strong distribution support. AIA aims for growth and better lives.

Qualifications

• Experience as a Product Manager or Product Analyst in financial services or insurance.
• Strong understanding of Private Health Insurance in Australia.
• Excellent time management with demanding deadlines.
• Strong commercial acumen and critical thinking.
• Exceptional stakeholder engagement and communication.
• Experience using Confluence and Jira highly regarded.
• PHI platforms such as HAMBs beneficial.

Responsibilities

• Design product offerings to maintain competitiveness and profitability across channels.
• Conduct deep-dive analyses to identify issues and product implications.
• Attend industry events to stay current on market and regulatory changes.
• Present proposals at Stakeholder and Governance forums and gain endorsement.
• Ensure Hospital and Ancillary products are innovative and profitable.
• Collaborate with Distribution, Marketing, Risk & Compliance, Legal, Ops, Health Actuarial and IT.

Skills

Stakeholder engagement

Communication skills

Time management

Commercial acumen

Critical thinking

Tools

Confluence

Jira

HAMBs

Job description

BE THE DIFFERENCE

At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The opportunity:

We currently have an opportunity for a Health Product Manager to join our Product and Pricing team within AIA Health based in either Melbourne or Sydney. In this role you will be responsible for driving product profitability and growth through strategic product development for AIA Health’s domestic, corporate and OVHC business streams.

A strong understanding of the competitor landscape and in-depth competitor analysis to identify areas of difference (positive and negative) are critical within this role to ensure AIA Health are able to stay ahead of market opportunities and selection risk.

To do this successfully you will:

• Design product offerings and benefits that maintain product competitiveness and profitability for distribution channels (broker, direct, portals, aggregators and partners)
• Conduct deep-dive analyses to identify the underlying issues and potential product implications associated with key business challenges
• Attend industry events as required to ensure we are across latest market and legislative changes
• Present product proposals at Stakeholder and Governance forums, influence outcomes and build endorsement by senior leaders to ensure support for delivery
• Ensure that all Hospital and Ancillary products are designed and enhanced to:
  • Remain competitive in the PHI market
  • Are innovative and drive, sales, retention and profitability
  • Optimise AIA Vitality to create compelling and unique value proposition, that sets AIA Health apart in the PHI Market
• Work closely with Distribution, Marketing, Risk & Compliance, Legal, Operations, Health Actuarial and IT in the performance of all the above tasks

Successful applications will demonstrate:

• Previous experience as a Product Manager or Product Analyst within a financial services or insurance organisation
• A strong understanding of the key drivers of Private Health Insurance within Australia
• Excellent time management skills with an ability to manage personal workloads while meeting demanding deadlines.
• Strong commercial acumen, and highly progressed critical thinking
• Exceptional stakeholder engagement and communication skills
• Previous experience using Confluence and Jira will be highly regarded
• The ability to use PHI platforms such as HAMBs will be beneficial to this role

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Career development through internal mobility opportunities
• Work for a business helping millions of Australians and make a difference to someone’s life everyday
• Access additional leave days a year to recharge and refresh yourself
• Enjoy wonderful Health and Wellbeing initiatives that support you
• Work with supportive and inclusive managers
• Flexible working arrangement

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year.