Health Information Support - ED

Lmhn; Greater Bendigo; On-site; AUD 40,000 - 47,000; Full time

Benefits offered by this job

Staff health and wellbeing programs

Career development and education

Generous salary packaging

Flexible Working Arrangements

Staff gym and pool access

Job summary

Bendigo Health is seeking a casual Health Information Support Officer for the Emergency Department in Bendigo. You will help register patients and manage records, supporting admissions, discharges and transfers while collaborating with clinical teams and stakeholders.

You will contribute to digital record transitions, ensure data accuracy, and support the HIS Administration team across 24/7 operations, including evenings, overnights, weekends and holidays.

Qualifications

Responsibilities

• Register patients, maintain accurate patient records, and assist with admissions, discharges and transfers.
• Support medical record preparation, scanning, validation and auditing to maintain data quality.

Job description

Select how often (in days) to receive an alert:

• Support for career progression and development
• An opportunity to work with a leading regional health service
• A dynamic and growing health service that embraces new technologies

The Position

Job Reference: 4841

Position Title: Health Information Support - ED
Classification:HS1A - HS17
Salary per hour (exc. super):$28.86 - $34.00 + 25% Casual Loading
Hours per fortnight: Up to 76
Employment Status: Casual

Are you organised, adaptable and enjoy working in a fast-paced environment? Bendigo Health is seeking enthusiastic and motivated casual Health Information Support Officers to join our Emergency Department (ED) team.

As a Health Information Support Officer – Emergency Department (HIS ED), you will play an important role in supporting the smooth operation of our busy Emergency Department by ensuring accurate and timely patient information is available to support quality patient care.

Working closely with clinical teams, patients, families and internal and external stakeholders, you will provide essential administrative support through patient registration, maintaining accurate patient records, and assisting with admissions, discharges and transfers.

You will also contribute to broader Health Information Services activities, including medical record preparation, scanning, validation and auditing, supporting the transition to digital records and maintaining the quality and integrity of patient information.

You will join the HIS Administration team, which provides essential support to Bendigo Health 24 hours a day, 7 days a week.

We are seeking flexible and reliable casual team members who are available to work a variety of shifts, including evenings, overnight shifts, weekends and public holidays.

If you thrive in a busy team environment, have excellent communication and organisational skills, and enjoy making a difference behind the scenes in healthcare, we would love to hear from you!

Working with Bendigo Health

Bendigo Health are a leader in regional health care, combining outstanding services with a strong education, training and personal development culture.

Created by our community in the 1850s, we have a long, proud history of delivering excellent care to our community.

Our organisation is diverse, welcoming and committed to delivering our vision to be a trusted regional healthcare service recognised for delivering exceptional care, being a great place to work, and being deeply connected to our community.

Bendigo Health has around 5000 staff and a catchment area covering a quarter of the size of Victoria. The three main campuses of Bendigo Health are in Bendigo, with many services extended to regional settings including areas such as Mildura, Echuca, Swan Hill, Kyneton and Castlemaine.

We offer a fantastic range of benefits for our staff, including:

• Staff health and wellbeing programs
• Career development and education opportunities
• Generous salary packaging opportunities, to increase your take-home pay each fortnight
• Flexible Working Arrangements
• Use of staff gym and pool and access to other fitness facilities through fitness passport program

If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the on boarding process.

Your New Division

The Finance and Resources Division is responsible for financial functions, including reporting, budgeting, forecasting, performance monitoring and analysis, together with our procurement, materials management, facilities management, payroll and Public Private Partnership (PPP) functions. The division also includes Health Information Services with key roles in medical record management, clinical documentation, freedom of information, and external data reporting requirements. These are essential non-clinical services providing high-quality support, advice, monitoring and compliance functions. The team are focussed on delivering the strategic vision within their responsibilities and on assisting the organisation operationally.

Bendigo is one of Victoria’s largest regional cities making it a great city to live and work in. Bendigo provides services for the region’s population of over 320,000 and so the city offers excellent schools, shopping and cultural precincts, sporting facilities and various tertiary facilities. We can offer generous flexible working arrangements - giving you more time to enjoy the fantastic restaurants, beautiful parks, walking trails and wineries within our region.

Diversity and Inclusion

Bendigo Health is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply.

Act with Respect X | We are proud to be a Respect X Accredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more: www.respectx.com.au