Head Veterinary Nurse - Greencross Chatswood

Greencross Pet Wellness Company; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Greencross Vets Chatswood is seeking an Experienced Head Veterinary Nurse to lead our nursing team in a fast-paced clinic co-located with a Petbarn store. This full‑time role focuses on high clinical standards, fear‑free handling, and exceptional patient outcomes.

You will mentor the nursing team, manage daily workflow with vets, and continuously improve clinic processes while delivering gold‑standard client care and supporting the veterinary team in busy days.

Qualifications

• Certificate IV in Veterinary Nursing is required.
• 3+ years’ clinical nursing experience.
• Experience coaching, mentoring, or leading nursing teams.
• Calm, supportive leadership style.
• Excellent communication and customer service skills.

Responsibilities

• Lead, coach, and mentor the veterinary nursing team.
• Build and nurture a positive, cohesive, and motivated team culture.
• Manage daily workflow to support a high‑performing clinical environment.
• Provide pre‑ and post‑operative care.
• Anaesthesia and surgical support.
• Animal pathology and emergency/critical care.
• Collaborate with veterinarians to ensure gold‑standard patient care.
• Identify opportunities to improve clinic efficiency.

Skills

Leadership

Communication

Customer service

Team coaching

Education

Certificate IV in Veterinary Nursing

Tools

RxWorks

Job description

Head Veterinary Nurse - Greencross Chatswood

• Part-time

Greencross Vets Chatswood | Full‑Time

Are you proudly professional, passionate about high clinical standards, and driven to lead a team delivering gold‑standard care every day?

At Greencross Vets Chatswood, we’re seeking an Experienced Full‑Time Head Veterinary Nurse to lead our nursing team and support our busy veterinarians. This is an exciting opportunity for a confident clinical leader who thrives in a fast‑paced environment and is committed to continuous improvement, fear‑free/stress‑free handling, and exceptional patient outcomes.

Why You’ll Love Working at Chatswood

Our modern, well‑equipped clinic is co‑located within a Petbarn store, creating a seamless one‑stop pet care experience for clients and strong cross‑referral opportunities.

The clinic is fully equipped to support best‑practice care, including:

• Dedicated surgery suite
• In‑house laboratory
• Separate dog and cat consult rooms and wards

Located in the heart of Chatswood, you’ll enjoy exceptional access to public transport, nearby parking, great cafés, and major shopping hubs, making work‑life balance easy and convenient.

About the Role

As Head Nurse, you’ll play a key leadership role in the clinic, shaping nursing standards, mentoring the team, and maintaining clinical excellence.

In this full‑time role, you will:

• Lead, coach, and mentor our Veterinary Nursing team
• Build and nurture a positive, cohesive, and motivated team culture
• Manage daily workflow to support a high‑performing clinical environment
• Pre‑ and post‑operative care
• Anaesthesia and surgical support
• Animal pathology
• Emergency and critical care
• Work closely with veterinarians to ensure gold‑standard patient care
• Identify opportunities to improve clinic efficiency and processes
• Handle client enquiries professionally in person, via email, and over the phone

About You

You’re an experienced veterinary nurse who leads by example and brings confidence, compassion, and consistency to your team.

You’ll ideally have:

• Certificate IV in Veterinary Nursing
• 3+ years’ clinical nursing experience
• Experience coaching, mentoring, or leading nursing teams
• A calm, supportive leadership style
• Excellent communication and customer service skills
• Strong organisation and attention to detail
• Flexibility, adaptability, and a collaborative mindset
• Familiarity with RxWorks (desirable, not essential)

Why Join Greencross?

When you join Greencross, you’ll be supported to grow your career while enjoying great wellbeing and pet‑friendly benefits, including:

• Ongoing CPD and development opportunities (LinkedIn Learning, VetWebinars & Greencross Clinical Conference)
• Career pathways across a large national veterinary network
• Fitness Passport and free Employee Assistance Program (EAP)
• Generous team member pet benefits, including:
  • 50% off Royal Canin food
  • 25% off Petbarn retail products and grooming
  • 20% off Puppy Pre‑School
  • 50% off products and services at Greencross clinics and S&E hospitals
  • Medications at cost price + GST
• Pounce discounts (retail, fuel, groceries and more)
• Supportive, inclusive culture with strong clinic, regional, and national leadership