Head Of Security Operations & Client Excellence

Icorp Security Services Pty Ltd; City of Melbourne; On-site; AUD 100,000 - 130,000; Full time

Job summary

A leading security services provider in Victoria is searching for a General Manager Operations to lead the Operations Department. This role requires expertise in operations leadership, with strong service delivery and client relationship skills. The successful applicant will need a solid understanding of KPI-driven service delivery and risk management, in addition to holding a current Victorian Security Licence. Join a forward-thinking company dedicated to operational excellence and client trust.

Qualifications

• Strong operations leadership experience is essential.
• Must possess a current Victorian Security Licence.
• Solid understanding of KPI-driven service delivery.

Responsibilities

• Lead the Operations Department.
• Maintain client relationships and enhance service delivery.
• Oversee risk management processes.

Skills

Operations leadership

Service delivery

Client relationships

KPI-driven service delivery

Risk management

Job description

A leading security services provider in Tullamarine, Victoria is seeking a General Manager Operations (GMO) to lead its Operations Department. The role requires strong operations leadership experience, service delivery and maintaining client relationships. The ideal candidate must possess a solid understanding of KPI-driven service delivery and risk management, along with a current Victorian Security Licence. Join a forward-thinking organization that values operational excellence and client trust.