Head of Hostel Operations & Student Success

Aboriginal Hostels Limited; Thursday Island; On-site; AUD 55,000 - 75,000; Full time

Job summary

Aboriginal Hostels Limited is seeking an Assistant Hostel Manager to oversee the day-to-day operations of the hostel, supervise staff, and ensure high-quality service to students. The role emphasizes empathy, resilience, and a calm but firm leadership style to guide a diverse team in a culturally respectful environment.

You will support students after hours, organize engaging, culturally rich programs, and help students build life-long skills while achieving personal goals.

Qualifications

• Empathy and resilience with a calm but firm demeanor.

Responsibilities

• Oversee hostel day-to-day operations and develop the team to improve service.
• Report operations to the Operations Management Team and National Office as required.
• Support students after hours, run cultural programs, and help build life skills.
• Report unsafe, hazardous or emergency situations using AHL's procedures.

Skills

Empathy

Resilience

Leadership

Team development

Job description

Aboriginal Hostels Limited is seeking an Assistant Hostel Manager to oversee the day-to-day operations of the hostel, supervise staff, and ensure high-quality service to students. The role emphasizes empathy, resilience, and a calm but firm leadership style to guide a diverse team in a culturally respectful environment.

You will support students after hours, organize engaging, culturally rich programs, and help students build life-long skills while achieving personal goals.