Head Dog Trainer – Build and Lead Our New Training Division

AAA Pet Resort Brisbane; Brisbane; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Monthly performance bonus

Revenue share on group classes

Leadership role with second trainer

Marketing and management support

Job summary

AAA Pet Resort Brisbane is launching its first dedicated dog training division. The Head Dog Trainer will build the program, set training standards, and drive profits, reporting to the Resort Manager who provides resources, systems and marketing support.

You will recruit and lead a team of trainers, deliver Stay'n Train and group classes, conduct private sessions, and create scalable curricula. A Certificate IV in Animal Behaviour and Training is required, with a proven track record and strong

Qualifications

• Certificate IV in Animal Behaviour and Training (or equivalent).
• A brilliant dog trainer with a proven record of high-quality, measurable outcomes.
• An excellent communicator who can confidently teach owners and build lasting client relationships.
• Commercially minded and comfortable with consultations, targets and reporting.
• Available Tuesday to Saturday.

Responsibilities

• Deliver residential Stay'n Train programs: 2- and 3-week programs with optional 1-week extensions, run in small groups.
• Run Saturday morning group classes, puppy preschool and socialisation classes, with a revenue share on these classes.
• Deliver Canine Cognitive Workouts, our signature mental stimulation sessions for boarding and daycare dogs.
• Conduct private sessions, graduate follow-ups and training add-ons for dogs in our care.
• Provide behaviour support for reactive and anxious dogs.
• Run weekend workshops such as recall, loose-lead walking and new-puppy basics.
• Turn enquiries into enrolments through consultations and resort tours.
• Deliver a professional graduation handover with every owner, setting them and their dog up for success at home.
• Keep client and dog records accurate in our CRM.
• Work with our marketing team to create training videos and progress content for social media, email and Google Ads.
• Build referral relationships with vets, breeders and rescue groups.
• Report weekly to the Resort Manager on program numbers, revenue, intakes and enquiry conversion.
• Work with management to set targets, review performance and plan the program's growth.
• Develop and document procedures and curriculum so the program can scale while maintaining high standards.
• Mentor our junior trainers, and train our pet care team in Canine Cognitive Workouts and animal handling.
• Conduct temperament assessments for new daycare dogs and write settling plans for nervous boarders.

Skills

Dog training

Leadership

Client communication

Group classes

CRM records

Education

Certificate IV in Animal Behaviour and Training

Job description

Head Dog Trainer – Build and Lead Our New Training Division

This is the first Head Trainer position at AAA Pet Resort Brisbane. You'll launch and grow the training program, set the standard for how we train, and build it into a profitable division. As it grows, you'll recruit, lead and coach a team of trainers. You'll own the program's direction and results, working closely with the Resort Manager, who will support you with resources, systems and marketing.

Key responsibilities

Deliver residential Stay'n Train programs: 2- and 3-week programs with optional 1-week extensions, run in small groups

Run Saturday morning group classes, puppy preschool and socialisation classes, with a revenue share on these classes

Deliver Canine Cognitive Workouts, our signature mental stimulation sessions for boarding and daycare dogs

Conduct private sessions, graduate follow-ups and training add-ons for dogs in our care

Provide behaviour support for reactive and anxious dogs

Run weekend workshops such as recall, loose-lead walking and new-puppy basics

Turn enquiries into enrolments through consultations and resort tours

Deliver a professional graduation handover with every owner, setting them and their dog up for success at home

Keep client and dog records accurate in our CRM

Work with our marketing team to create training videos and progress content for social media, email and Google Ads

Build referral relationships with vets, breeders and rescue groups

Report weekly to the Resort Manager on program numbers, revenue, intakes and enquiry conversion

Work with management to set targets, review performance and plan the program's growth

Develop and document procedures and curriculum so the program can scale while maintaining high standards

Mentor our junior trainers, and train our pet care team in Canine Cognitive Workouts and animal handling

Conduct temperament assessments for new daycare dogs and write settling plans for nervous boarders

About you

Certificate IV in Animal Behaviour and Training (or equivalent)

A brilliant dog trainer with a proven record of high-quality, measurable outcomes

An excellent communicator who can confidently teach owners and build lasting client relationships

Commercially minded and comfortable with consultations, targets and reporting

Professional, organised and self-driven, with the initiative to take ownership and grow a department

Experience with group classes and board-and-train programs highly regarded

Available Tuesday to Saturday

About us

AAA Pet Resort is a family-owned premium pet resort group with two locations, Brisbane and Gold Coast. Our family has worked in the pet industry for generations, and we're known for high-quality boarding and daycare. We're now launching a professional dog training division.

$80,000 + superannuation

A monthly performance bonus for achieving agreed training targets

A revenue share on group classes

A genuine leadership role, with a second trainer planned as the program grows

Business support from management, reception and marketing, so you can focus on training and growth

Purpose-built facilities and a professional, family-run team

Active marketing behind you, including Google Ads and a large client base