HASI Team Leader

Be Recruitment; Newcastle City Council; On-site; AUD 70,000 - 90,000; Full time

Job summary

A community-based mental health organization in Newcastle is looking for an experienced Team Leader to provide leadership in their recovery-oriented accommodation support program. The role involves overseeing a dedicated team and ensuring high-quality, person-centred services for adults facing complex mental health challenges. Candidates should have leadership experience and relevant qualifications in Mental Health or Community Services. This position offers generous salary packaging and career growth opportunities.

Benefits

Generous NFP salary packaging

Access to professional development and supervision

Supportive, values-driven organisation

Opportunities for career progression

Qualifications

• Demonstrated leadership experience in a community mental health or recovery service.
• Sound understanding of trauma-informed and person-centred practice.
• Knowledge of psychosocial rehabilitation, dual diagnosis, and recovery frameworks.
• Valid driver’s licence and current Working with Children Check.

Responsibilities

• Lead, coach, and mentor a team of Mental Health Support Workers.
• Oversee day-to-day service delivery, ensuring best practice, compliance, and client safety.
• Facilitate regular supervision, team meetings, and client reviews.
• Collaborate with clinical services, carers, and community supports to achieve positive client outcomes.
• Manage service delivery requirements, reporting, and continuous improvement initiatives.

Skills

Leadership skills

Communication skills

Problem-solving skills

Relationship-building skills

Education

Tertiary qualification in Mental Health, Community Services, Social Work, or related field

Job description

Employment Details

• Fixed Term contract - June 2026 - possible extension
• SCHADS 5 + salary packaging
• Large and respected NGO - Growth Opportunities

About the Role

We’re partnering with a respected community-based mental health organisation to recruit an experienced Team Leader for their recovery-oriented accommodation support program in the Hunter region.

In this rewarding role, you’ll provide leadership and operational oversight to a dedicated team supporting adults living with complex mental health challenges, often with co-occurring AOD and psychosocial needs. You’ll ensure the delivery of high-quality, person-centred services that promote recovery, independence, and community participation.

Key Responsibilities

• Lead, coach, and mentor a team of Mental Health Support Workers.
• Oversee day-to-day service delivery, ensuring best practice, compliance, and client safety.
• Facilitate regular supervision, team meetings, and client reviews.
• Collaborate with clinical services, carers, and community supports to achieve positive client outcomes.
• Support staff development through reflective practice and a recovery-oriented framework.
• Manage service delivery requirements, reporting, and continuous improvement initiatives.

About You

You’re an engaging and supportive leader who thrives in a fast-paced mental health environment. You balance strong people skills with excellent organisational ability, and you’re confident navigating competing priorities between operational demands and staff support.

You will bring

• Tertiary qualification in Mental Health, Community Services, Social Work, or related field.
• Demonstrated leadership experience in a community mental health or recovery service.
• Sound understanding of trauma-informed and person-centred practice.
• Knowledge of psychosocial rehabilitation, dual diagnosis, and recovery frameworks.
• Strong communication, problem-solving, and relationship-building skills.
• Valid driver’s licence and current Working with Children Check.

Benefits

• Generous NFP salary packaging (up to $15,900 tax-free).
• Access to professional development and supervision.
• Supportive, values-driven organisation committed to staff wellbeing.
• Opportunities for career progression across a large, established network.

Apply now or reach out to Alana

[e-mail]