Harbour Cruise Venue Manager

Kelsian Group; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

SeaLink Sydney Harbour is seeking a Venue Manager to take full ownership of day-to-day operations of the Starship Sydney and Starship Aqua, serving as Cruise Director and delivering premium guest experiences.

You will lead Cruise Supervisors, Stewards and Bar Staff, work with Head Chef to ensure events land as promised, and drive onboard revenue while maintaining high hospitality standards across the fleet.

Qualifications

• Experience managing high-volume hospitality or events venues.
• Willingness to train and mentor floor teams; proven leadership.
• Current First Aid Certificate and RSA; NSW Licensee Manager accreditation or eligibility.

Responsibilities

• Oversee day-to-day operation of Starship Sydney/Starship Aqua as Cruise Director.
• Recruit, train and lead Cruise Supervisors, Stewards and Bar Staff.
• Ensure events land as promised, in partnership with Head Chef.
• Manage rostering and stock to protect guest experience and budget.
• Maintain hospitality standards and morale across the fleet.

Skills

Leadership

Team mentoring

Budgeting

Revenue focus

First Aid

Education

First Aid Certificate

RSA Certification

NSW Licensee Manager accreditation

Job description

SeaLink Sydney Harbour is seeking a Venue Manager to take full ownership of day-to-day operations of the Starship Sydney and Starship Aqua, serving as Cruise Director and delivering premium guest experiences.

You will lead Cruise Supervisors, Stewards and Bar Staff, work with Head Chef to ensure events land as promised, and drive onboard revenue while maintaining high hospitality standards across the fleet.