Handyperson

Hilton Hotels & Resorts; Gold Coast City; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Team Member Travel Program

Discounted Rates for Hilton outlets

Training & Development

Hilton University access

Discounted Parking

Job summary

Hilton Hotels & Resorts in Surfers Paradise is seeking a hands-on Handyperson to maintain guest rooms and corridors to deliver an exceptional guest and member experience.

You will perform routine repairs, assist with furniture and carpentry tasks, and report health and safety issues, contributing to the smooth operation of the hotel and residences. This role requires flexibility, teamwork, and the ability to work under pressure.

Qualifications

• Strong focus on guest satisfaction and service quality.
• Ability to work flexibly across shifts and tasks.
• Demonstrated ability to work under pressure and solve problems on the spot.
• Proactive and independent worker with good communication.

Responsibilities

• Carry out basic repairs to guestrooms, HVAC, and in-house systems.
• Ensure guest rooms and corridors are in working order.
• Conduct minor furniture and carpentry repairs and minor plumbing repairs.
• Report health and safety issues on the floor and escalate as needed.
• Participate in special projects and other responsibilities as assigned.

Skills

Customer service

Flexibility

Pressure handling

Self-motivation

Job description

Hilton Hotels & Resorts – Surfers Paradise QLD

Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!

Why you’ll love working for Hilton!

Access to the world’s best Team Member Travel Program with highly discounted rates

Discounts of up to 25-50% on products and services in participating Hilton outlets

Comprehensive training and support for your new role

Access to Hilton University training, offering more than 3000 learning programs

Extensive range of career development opportunities

Voted #1 Hospitality Company Great Places to Work

Discounted Parking

What will I be doing?

As Handyperson, you are responsible for carrying out daily bedroom and corridor maintenance to deliver an excellent Guest and Member experience. A Handyperson will carry out routine and reactive repair, general maintenance of the building to maintain the hotel and residences in an optimum and efficient manner. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Carry out basic repairs to guestrooms, A/C units, trouble shoot and repair in-house TV systems
• Ensure guest rooms and corridors are in the required working order
• Conduct minor furniture and carpentry repairs and minor plumbing repairs (taps, shower heads, toilets).
• Report any health and safety issues on the floor
• Perform special projects and other responsibilities as assigned

What are we looking for?

A Handyperson serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Committed to delivering a high level of customer service
• Flexibility to respond to a range of different work situations
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Ability to work under pressure
• Ability to work on their own
• Previous experience in a similar role

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