Guidance Officer: Student Support & Case Management

Queensland Government; Ipswich City; On-site; AUD 70,000 - 90,000; Full time

Job summary

Lowood State High School is seeking a Case Management Guidance Officer to develop and implement individual student plans, programs and procedures to assist a caseload of around 30 students. You will work collaboratively with teachers and stakeholders to support personal, social and educational needs.

The role requires ethical handling of privacy, robust record-keeping, and the use of diverse data sources to monitor progress and adjust support as students grow.

Responsibilities

• Develop and implement individual plans, programs, and procedures to assist students identified from your case load (approximately 30 students for each Case Management Guidance Officer)
• Collaboratively negotiate with teachers and stakeholders to develop and implement programs for students to support their personal, social and emotional, and educational needs
• Use a range of data, including NCCD data, that is informed by a broad range of data collection methods, inclusive of classroom observations
• Foster resilience and personal skills with students on your case load
• Balance the ethical issues of privacy and confidentiality for each student with the appropriateness of sharing information with others, and maintain a comprehensive and professional record keeping system that complies with policy and legal requirements of parental and legal access to official records

Job description

Lowood State High School is seeking a Case Management Guidance Officer to develop and implement individual student plans, programs and procedures to assist a caseload of around 30 students. You will work collaboratively with teachers and stakeholders to support personal, social and educational needs.

The role requires ethical handling of privacy, robust record-keeping, and the use of diverse data sources to monitor progress and adjust support as students grow.