Guest Services Supervisor: Front Office Lead (PT)

at; Perth; On-site; AUD 30,000 - 60,000; Part time

Job summary

A leading hotel operator in Perth is seeking a part-time Guest Services Supervisor to lead the reception team. This role involves customer service, staff management, and operational responsibilities in a dynamic hospitality environment. The ideal candidate has strong leadership skills, relevant experience, and a passion for guest relations. Join a supportive team and enjoy excellent working conditions, including corporate uniforms and benefits.

Benefits

Uniform provided

Staff and friends rates for accommodation

Onsite parking

Team performance incentives

Learning and development opportunities

Qualifications

• Prior experience in a front-office reception role in a hotel environment is essential.
• Experience leading a team would be a distinct advantage.
• Must be available to work shifts, weekends, and public holidays.

Responsibilities

• Lead a small reception team and handle reception tasks.
• Deliver a friendly, personalised customer service experience.
• Promote the business to achieve sales targets.

Skills

Customer service

Communication skills

Leadership

Interpersonal skills

Time-management skills

Education

Qualification in hospitality, travel, or tourism

Business discipline qualification

Job description

A leading hotel operator in Perth is seeking a part-time Guest Services Supervisor to lead the reception team. This role involves customer service, staff management, and operational responsibilities in a dynamic hospitality environment. The ideal candidate has strong leadership skills, relevant experience, and a passion for guest relations. Join a supportive team and enjoy excellent working conditions, including corporate uniforms and benefits.