Guest Services & Housekeeping Dynamo

ALH Hotels; Noosa Shire; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Exclusive staff discount card

Woolworths/BIG W discounts through our

Job summary

ALH Hotels is seeking a Guest Services Attendant to ensure rooms feel like a home away from home and to support guests with special requests. The role involves following cleaning schedules and coordinating with maintenance and Front Office to deliver a seamless guest experience.

The candidate should be hands-on, reliable, punctual and adaptable, with a strong attention to detail to keep rooms crisp and shining. This team-driven role emphasizes guest satisfaction and smooth operations.

Qualifications

• Inherent requirements include a hands-on role with manual handling and lifting.
• Ability to perform physical tasks safely and efficiently.
• Attention to detail to keep rooms crisp and shining.
• Reliability, punctuality and adaptability are valued traits.

Responsibilities

• Make every room feel like home away from home.
• Follow daily, weekly and monthly cleaning schedules.
• Help maintenance identify repairs and needs throughout accommodation.
• Collaborate with Front Office to deliver special requests to guests.

Skills

Attention to detail

Reliable

Punctual

Adaptable

Job description

ALH Hotels is seeking a Guest Services Attendant to ensure rooms feel like a home away from home and to support guests with special requests. The role involves following cleaning schedules and coordinating with maintenance and Front Office to deliver a seamless guest experience.

The candidate should be hands-on, reliable, punctual and adaptable, with a strong attention to detail to keep rooms crisp and shining. This team-driven role emphasizes guest satisfaction and smooth operations.