Guest Services - Fun Creator

Timezone; Gold Coast City; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Get paid to play

Health & wellbeing

Career growth across Australia & NZ

Discounts & perks

Team culture

Job summary

Timezone Coolangatta is seeking enthusiastic Fun Creators to deliver seamless, memorable guest experiences for arcade, bowling, and birthday parties. You’ll partner with the FunSquad to create amazing experiences, maintain high guest service standards, and help ensure every visitor leaves smiling.

Join a vibrant team culture in Australia’s Gold Coast, with opportunities for growth across Timezone brands in Australia & NZ, plus engaging perks that keep off-hours fun and active.

Job description

Timezone is where fun comes to life - for our guests and for our teams.
We’re proudly part of TEEG, one of the world’s largest entertainment groups, with 90+ venues and 4,000+ team members across Australia and New Zealand, all working together to deliver remarkable experiences.

What is the role?

Our Fun Creators at Timezone Coolangatta ensure a seamless guest experience from start to finish! Whether our guest is with us to enjoy our arcade, bowl over some pins or hold their next spectacular birthday party, we are there to add value and make sure everyone leaves with a smile on their face!

Perks That Pack a Punch

Get paid to play - seriously, you’ll be surrounded by games all day, how cool!

Health & wellbeing focus – chat to our TEEG Wellbeing Ambassadors and use AccessEAP

Career growth across our brands in Australia & NZ!

Sweet discounts and perks that make your off-hours just as fun (want to verse us in $5 bowling, anyone?)

A team culture that’s so great, you’ll actuallywantto come to work

Who are you?

You are a REAL team player, ideally with experience in a rapid hospitality, entertainment or retail business

Passionate and dedicated to delivering REMARKABLE guest experiences; it’s the little things that count!

You love to show off your awesome organisation skills and PARTNER with the FunSquad to effortlessly create amazing experiences for every guest and booking

Driven by high standards & confidently motivate those around you to do the same

The epitome of our values; FUN, REMARKABLE, REAL, OBSESSED, PARTNER