Guest Service Agent: Create Memorable Stays

Hilton Worldwide, Inc.; City of Hobart; On-site; AUD 50,000 - 60,000; Full time

Job summary

Join a leading global hospitality company as a Guest Service Agent in Hobart. You will ensure an exceptional guest experience from check-in to check-out, addressing queries and promoting hotel services. Ideal candidates exhibit strong communication and customer service skills, with a commitment to excellence in hospitality. Enjoy career growth opportunities and travel perks with a supportive team.

Benefits

Discounted stays at Hilton hotels worldwide

Access to world-class training and career pathways

Qualifications

• Experience in hospitality, tourism, or customer service preferred.
• Calm and organized under pressure.
• Commitment to delivering a high level of customer service.

Responsibilities

• Welcome guests warmly and professionally.
• Manage check-in and check-out processes efficiently.
• Handle guest queries and requests promptly.

Skills

Friendly approach

Strong communication

Problem-solving skills

Organizational skills

Positive attitude

Customer service commitment

Multi-tasking ability

IT proficiency

Job description

Join a leading global hospitality company as a Guest Service Agent in Hobart. You will ensure an exceptional guest experience from check-in to check-out, addressing queries and promoting hotel services. Ideal candidates exhibit strong communication and customer service skills, with a commitment to excellence in hospitality. Enjoy career growth opportunities and travel perks with a supportive team.