Guest‑Focused F&B Attendant — Flexible Hours

ALH Hotels; Saint Kilda Junction; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

ALH Hotels discount card

Endeavour Wellbeing Support

Discounts at allied Endeavour brands

Job summary

ALH Hotels Balaclava Hotel is seeking a friendly Food and Beverage Attendant who thrives on exceptional guest service. You will welcome guests, suggest meals and drinks, and help ensure every visit is memorable.

In this hands-on role, you will assist with stock movement, be on the front lines during service, and support the gaming team when needed. A current RSA and flexible availability are required.

Qualifications

• Current RSA certificate required.
• Flexible availability.
• Some gaming experience or willingness to learn is a plus.
• Physical role with manual handling and lifting.
• Be the face of the floor with strong guest interaction.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring each visit is memorable.
• Share your passion for our products and recommend meals or drinks to enhance a guest's day.
• Deliver top-notch customer service and make every interaction fun and memorable.
• From the first pour to closing, maintain high standards and a great guest experience.
• Assist the gaming and wagering team when needed and legally able.

Skills

Customer service

Team player

People skills

Flexible availability

RSA certificate

Gaming knowledge

Job description

ALH Hotels Balaclava Hotel is seeking a friendly Food and Beverage Attendant who thrives on exceptional guest service. You will welcome guests, suggest meals and drinks, and help ensure every visit is memorable.

In this hands-on role, you will assist with stock movement, be on the front lines during service, and support the gaming team when needed. A current RSA and flexible availability are required.