Guest Experience Specialist - Seasonal Retail

lululemon; Sydney; On-site; AUD 39,000 - 44,000; Part time

Benefits offered by this job

Team-based bonus

Employee discounts

Fitness classes

Parenthood top up

Development programs

Job summary

lululemon Miranda is seeking a Casual Seasonal Educator for a contract to Feb 2027. You will deliver world-class guest service, share product education, and embody lululemon culture in our store environment.

You’ll engage with guests, assess needs, and support store operations while working on a flexible schedule, including weekends and holidays. Eligibility to work in Australia is required.

Qualifications

• Customer-focused guest service experience.
• Ability to engage with guests and upsell products.
• Comfort with using in-store technology.
• Respect for store policies and safety guidelines.

Responsibilities

• Interact with guests to ensure a great guest experience while respecting their time.
• Assess guests' needs to provide customized purchase and return solutions.
• Provide technical product education by articulating product benefits.
• Support end-to-end guest experience with omnichannel programs (e.g., buy online/pickup in store, phone sales, ship from store).
• Move on the floor to engage with guests and attend to store needs.
• Receive guest feedback and partner with leadership to improve the guest experience.

Skills

Guest service

Communication

Teamwork

Adaptability

Attention to detail

Education

High school diploma or equivalent

Job description

lululemon Miranda is seeking a Casual Seasonal Educator for a contract to Feb 2027. You will deliver world-class guest service, share product education, and embody lululemon culture in our store environment.

You’ll engage with guests, assess needs, and support store operations while working on a flexible schedule, including weekends and holidays. Eligibility to work in Australia is required.