Guest Experience Specialist - Retail & Convenience

OTR; Rockhampton Regional; On-site; AUD 42,000 - 54,000; Full time

Job summary

OTR is hiring a Customer Service Representative to deliver great guest experiences in a fast-paced retail environment. The role includes keeping the store clean, stocked and welcoming for our Guests.

You’ll be on your feet for long periods and may lift items. Availability for flexible hours, including late nights, early mornings and weekends, is required. You will learn and promote our wide range of products and specials.

Qualifications

• You are focused on providing outstanding customer service.
• You are comfortable working alone as well as within a team.
• You'll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• Be willing to learn and promote our wide range of products and specials.

Responsibilities

• Provide great customer experiences and ensure the store is clean, stocked and welcoming for our Guests.
• Maintain store cleanliness, stock levels, and presentation to support a positive guest experience.
• Handle fast-paced multitasking to attend to guests and tasks efficiently.
• Be flexible with hours, including late nights, early mornings and weekends to meet store needs.

Skills

Customer service

Teamwork

Multitasking

Flexible hours

Stamina / standing/walking

Job description

OTR is hiring a Customer Service Representative to deliver great guest experiences in a fast-paced retail environment. The role includes keeping the store clean, stocked and welcoming for our Guests.

You’ll be on your feet for long periods and may lift items. Availability for flexible hours, including late nights, early mornings and weekends, is required. You will learn and promote our wide range of products and specials.