Guest Experience Specialist - Flexible Hours (Retail)

OTR; Newcastle; On-site; AUD 30,000 - 39,000; Full time

Job summary

OTR Group is hiring a Customer Service Representative for our Reddy Express store. You will be dedicated to delivering exceptional customer service and keeping the store clean, stocked, and inviting for guests.

This role requires the ability to multitask in a dynamic, fast-paced environment and to work flexible hours, including late nights, early mornings, and weekends. The successful candidate should be comfortable working both independently and as part of a team, with a willingness to learn

Qualifications

• Demonstrated ability to provide outstanding customer service.
• Able to work both independently and in a team.
• Capable of standing for long periods and light to moderate lifting.
• Willingness to work flexible hours including late nights, mornings, and weekends.
• Eagerness to learn and promote products and specials.

Responsibilities

• Provide outstanding customer experiences and ensure the store is clean, stocked and welcoming.
• Adapt to a fast-paced environment and manage time effectively to multi-task.

Skills

Customer service

Teamwork

Stamina

Flexibility

Product knowledge

Job description

OTR Group is hiring a Customer Service Representative for our Reddy Express store. You will be dedicated to delivering exceptional customer service and keeping the store clean, stocked, and inviting for guests.

This role requires the ability to multitask in a dynamic, fast-paced environment and to work flexible hours, including late nights, early mornings, and weekends. The successful candidate should be comfortable working both independently and as part of a team, with a willingness to learn