Guest Experience Pro - Flexible Hours in Fast-Paced Retail

Otr Group; Victoria; On-site; AUD 42,000 - 54,000; Full time

Job summary

OTR Group is hiring a Customer Service Representative for our Reddy Express stores in Victoria. You will be focused on delivering outstanding customer experiences, keeping the store clean, stocked and inviting for guests, and supporting promotions and product knowledge.

The role involves standing for extended periods, possible lifting, and working flexible hours including late nights and weekends as required. Australian working rights and a police clearance may be required.

Qualifications

• Experience in customer service is preferred.
• Able to stand for long periods and lift moderate to heavy items.
• Willing to learn product range and promotions.

Responsibilities

• Provide excellent customer experiences and maintain a welcoming store environment.
• Handle transactions and assist guests throughout their visit.
• Adapt to a fast-paced retail setting and support team goals.

Skills

Customer service

Teamwork

Multitasking

Flexible hours

Job description

OTR Group is hiring a Customer Service Representative for our Reddy Express stores in Victoria. You will be focused on delivering outstanding customer experiences, keeping the store clean, stocked and inviting for guests, and supporting promotions and product knowledge.

The role involves standing for extended periods, possible lifting, and working flexible hours including late nights and weekends as required. Australian working rights and a police clearance may be required.