Guest Experience & People Development Team Lead

Hungry Jack's; Newcastle-Maitland; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Management bonus program

On-the-job training

Career progression

Staff discounts

Job summary

Hungry Jack’s is seeking a capable leader to join the Restaurant Leadership Team. In this role you will guide front-of-house and production teams, drive guest-obsessed service, and deliver results through coaching and effective supervision.

You will manage promotions, merchandising, stock control, and safety across the restaurant while developing staff and promoting internal career pathways. A strong energy and urgency are essential, with police check requirements as part of the hiring process.

Qualifications

• Retail or hospitality experience required.
• Strong leadership and mentoring skills.
• Willingness to undergo National Police Check.

Responsibilities

• Execute and monitor promotional activities.
• Employee development and leadership.
• Store merchandising.
• Stock management and stock control.
• Maintain a safe working environment for all team members and guests.

Skills

Retail experience

Leadership

Coaching and mentoring

Job description

Hungry Jack’s is seeking a capable leader to join the Restaurant Leadership Team. In this role you will guide front-of-house and production teams, drive guest-obsessed service, and deliver results through coaching and effective supervision.

You will manage promotions, merchandising, stock control, and safety across the restaurant while developing staff and promoting internal career pathways. A strong energy and urgency are essential, with police check requirements as part of the hiring process.