Guest Experience Lead – Fun & Events

Timezone; Gold Coast City; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Get paid to play

Wellbeing support

Career growth across brands

Discounts & perks

Team culture

Job summary

Timezone is where fun comes to life. Our Fun Creators at Timezone/Zone Bowling Surfers Paradise ensure a seamless guest experience—from arcade to bowling to birthday parties—delivering REMARKABLE moments that leave guests smiling.

Join a team that values FUN, REMARKABLE, REAL, OBSESSED, PARTNER, with health & wellbeing support and clear opportunities to grow across Australia & NZ. Be part of a fast-paced, entertaining environment that rewards energy and teamwork.

Qualifications

• Experience in hospitality, entertainment or retail environment.
• Strong guest-service mindset and positive attitude.
• Ability to multitask and stay organised in a fast-paced setting.

Responsibilities

• Create memorable guest experiences for every guest and booking.
• Assist with arcade, bowling and birthday party experiences to maximise guest enjoyment.
• Partner with the FunSquad to plan and deliver seamless guest moments.
• Maintain high standards of service and contribute to a positive team culture.

Skills

Customer service

Team player

Organisation

Job description

Timezone is where fun comes to life. Our Fun Creators at Timezone/Zone Bowling Surfers Paradise ensure a seamless guest experience—from arcade to bowling to birthday parties—delivering REMARKABLE moments that leave guests smiling.

Join a team that values FUN, REMARKABLE, REAL, OBSESSED, PARTNER, with health & wellbeing support and clear opportunities to grow across Australia & NZ. Be part of a fast-paced, entertaining environment that rewards energy and teamwork.