Guest Experience Lead — Food & Beverage Attendant

Endeavourgroupcareers

Clinton

On-site

AUD 32,000 - 42,000

Full time

3 days ago
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Benefits offered by this job

Career growth within ALH Hotels and EN
Exclusive discount card for ALH Hotels
Discounts at Woolworths family brands

Job summary

Harvey Road Tavern, part of the Endeavour Group network, is seeking a friendly F&B Attendant to deliver memorable guest experiences. You will welcome guests, recommend meals and drinks, and provide top-notch service across shifts while maintaining high standards from opening to close.

Applicants should have a current RSA certificate, be flexible with availability, and bring a people-first attitude. Some gaming experience or willingness to learn is an asset, with opportunities for career growth

Qualifications

  • You’re a natural at making people feel welcome and have a knack for the little details.
  • Current RSA certificate is required.
  • Flexible availability to work across shifts.
  • Some gaming experience or willingness to learn would be an asset.

Responsibilities

  • Be the face of the floor, connecting with guests and making sure every visit is memorable.
  • Share your passion for our products and recommend meals or drinks to enhance a guest's day.
  • Deliver top-notch customer service and make every interaction fun and memorable.
  • From opening to close, maintain high standards and ensure the experience is unforgettable.
  • Support the gaming and wagering team when needed and legally able.

Skills

People person
Team player
Customer service
RSA certificate
Flexible availability
Gaming experience
Physical fitness

Job description

Harvey Road Tavern, part of the Endeavour Group network, is seeking a friendly F&B Attendant to deliver memorable guest experiences. You will welcome guests, recommend meals and drinks, and provide top-notch service across shifts while maintaining high standards from opening to close.

Applicants should have a current RSA certificate, be flexible with availability, and bring a people-first attitude. Some gaming experience or willingness to learn is an asset, with opportunities for career growth

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