Guest Experience Host & Live Sales Lead Generator

Travel + Leisure Co.; New South Wales; Sur place; AUD 30 000 - 39 000; Temps partiel

Résumé du poste

Travel + Leisure Co. is seeking a part-time Guest Experience Host & Face to Face Sales Lead Generator in the Hunter Valley. You will greet and register guests, provide local information, and book sales appointments for our centers at resort locations and via livestream.

Applicants should have hospitality experience, excellent communication skills, and a passion for customer service. Weekend and public holiday availability is required; a professional appearance and strong problem-solving

Qualifications

• Experience delivering guest service in hospitality or hotel environments.
• Strong verbal and written communication.
• Ability to build rapport and handle guest queries with professionalism.
• Willingness to work weekends and public holidays.
• Basic computer literacy and familiarity with PMS systems.

Responsabilités

• Greet and register owners and guests and provide area information.
• Arrange and confirm sales appointments for sales centers.
• Complete department paperwork and use communication tech.
• Meet targets and KPI’s as set by the business.
• Support seamless check-in processes with resort operations.

Connaissances

Customer service

Communication

Interpersonal skills

Sales lead generation

Outils

PMS (Hirum, Fidelio, Opera)

Description du poste

Travel + Leisure Co. is seeking a part-time Guest Experience Host & Face to Face Sales Lead Generator in the Hunter Valley. You will greet and register guests, provide local information, and book sales appointments for our centers at resort locations and via livestream.

Applicants should have hospitality experience, excellent communication skills, and a passion for customer service. Weekend and public holiday availability is required; a professional appearance and strong problem-solving