Guest Experience Host & Lead-Gen Specialist

Wyndham Destinations; City Of Busselton; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading vacation ownership company is seeking a Guest Experience Host & Face to Face Lead Generator in Busselton, Australia. Candidates should have a passion for customer service and experience in a hotel setting. Responsibilities include greeting guests, providing information, and generating sales appointments. The role requires availability on weekends and public holidays. Benefits include professional development funding and discounted hotel stays across the region.

Benefits

Professional development funding

Discounted hotel stays across Australia, Fiji, New Zealand

Career development opportunities

Qualifications

• Genuine passion for customer service and the local area.
• Enthusiastic, self-motivated, and positive individual.
• Immaculate presentation and professional grooming standards.

Responsibilities

• Greet and register owners and guests.
• Provide information on local area attractions.
• Assist in the tour generation process.

Skills

Customer service

Interpersonal skills

Computer literacy

Problem-solving

Education

Previous experience in a hotel position

Tools

PMS systems (Hirum, Fidelio, Opera)

Job description

A leading vacation ownership company is seeking a Guest Experience Host & Face to Face Lead Generator in Busselton, Australia. Candidates should have a passion for customer service and experience in a hotel setting. Responsibilities include greeting guests, providing information, and generating sales appointments. The role requires availability on weekends and public holidays. Benefits include professional development funding and discounted hotel stays across the region.