Guest Experience Bartender | Craft Cocktails & Hospitality

Holiday Inn; Melbourne; On-site; AUD 32,000 - 39,000; Full time

Job summary

Fern, a hidden bar atop Melbourne Walk, is seeking a bartender who can be the reason guests want to return. You will welcome guests, build rapport, and guide conversations across the bar and courtyard, explaining the menu and elevating the dining experience.

Demonstrate strong knowledge of drinks, food, and hospitality, staying calm during busy periods. Availability across nights, weekends, and public holidays, plus a Victorian RSA, are essential.

Responsibilities

• Welcome guests with genuine hospitality, making the first impression count
• Build real rapport with guests, turning first-timers into regulars
• Read the room and keep the conversation flowing across the bar and courtyard
• Explain the menu, make recommendations and find opportunities to elevate the dining experience
• Handle guest inquiries, VIPs and accommodate special requests
• Work closely with the kitchen and floor team for a smooth guest experience

Job description

Fern, a hidden bar atop Melbourne Walk, is seeking a bartender who can be the reason guests want to return. You will welcome guests, build rapport, and guide conversations across the bar and courtyard, explaining the menu and elevating the dining experience.

Demonstrate strong knowledge of drinks, food, and hospitality, staying calm during busy periods. Availability across nights, weekends, and public holidays, plus a Victorian RSA, are essential.