Group Transformation Graduate: Drive Customer-Centric Change

Dlssgeelong; Australia; Hybrid; AUD 65,000 - 78,000; Full time

Job summary

NAB invites graduates to join its Group Transformation program in Australia and New Zealand. You’ll gain hands-on experience in a supportive, collaborative environment through structured training, mentoring and rotations across diverse teams.

You’ll work on real change projects that drive simpler, more resilient banking for customers and colleagues. The program emphasizes problem-solving, strong communication and a growth mindset, with opportunities to discuss adjustments through the NAB Early

Responsibilities

• Contribute to strategies that improve customer and colleague experiences
• Work with product and business teams to analyse customer needs and market trends
• Help design and deliver customer propositions and solutions
• Review, strengthen and automate controls to protect customers and colleagues
• Use data and analysis to identify product and process improvement opportunities
• Collaborate with teams across NAB to deliver impactful transformation initiatives

Job description

NAB invites graduates to join its Group Transformation program in Australia and New Zealand. You’ll gain hands-on experience in a supportive, collaborative environment through structured training, mentoring and rotations across diverse teams.

You’ll work on real change projects that drive simpler, more resilient banking for customers and colleagues. The program emphasizes problem-solving, strong communication and a growth mindset, with opportunities to discuss adjustments through the NAB Early