Group Facilitator (Financial Capability)

Anglicare Sydney; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging benefits

Professional development

Employee Assistance Program

Discounts to retailers

Fitness Passport and gym discounts

Job summary

Anglicare Sydney is seeking a Group Facilitator (Financial Capability) to empower individuals and families facing financial hardship. The role blends 60% group workshops with 40% one-on-one casework, delivering accessible Financial Capability sessions across community settings and providing personalised coaching.

You will work with Financial Counsellors and partners to support clients in building practical money skills, budgeting and resilience.

Qualifications

• Degree in Social Work, Community Services or related discipline, or a diploma/other relevant qualification.
• At least two years’ experience working with diverse or disadvantaged communities, including people experiencing financial hardship.
• Experience facilitating, adapting and evaluating group education programs or workshops.
• Experience providing individual client support, casework or coaching, including assessment, goal setting and monitoring outcomes.
• Financial Literacy Education certification, or willingness to obtain, together with confidence using client databases and CRM systems.

Responsibilities

• Group Facilitation: Plan, deliver and evaluate engaging Financial Capability workshops for diverse communities.
• Individual Casework: Provide client-led assessments, budgeting support and money management coaching.
• Support participants to build financial knowledge, confidence and positive behaviours.
• Build relationships with community organisations to increase program engagement and referrals.
• Maintain accurate client records and contribute to evaluation and reporting.

Job description

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.

We're a well-respected not-for-profit that's been serving people in need for over 170 years. Each year, we achieve life-changing outcomes for thousands of people who rely on our person‑centred support.

As our Group Facilitator (Financial Capability), you’ll empower individuals and families experiencing financial hardship to build the knowledge, skills and confidence to make informed financial decisions.

This unique role combines 60% group facilitation and 40% individual Financial Capability casework, allowing you to make a difference through both engaging community workshops and personalised financial coaching.

You’ll help people understand their finances, develop practical money management strategies and build greater financial wellbeing and resilience.

Be welcomed into a compassionate, respectful and purpose‑driven community where we don’t just talk about values – we live them.

Transform lives, every single day

Your opportunity

Working within our Financial Wellbeing & Community team, you’ll deliver engaging and accessible Financial Capability workshops across community settings, including Anglicare offices, community hubs, pantries, churches and partner organisations.

You’ll create welcoming, culturally responsive learning environments where participants feel comfortable discussing money, sharing experiences and developing practical financial skills.

Alongside your group facilitation responsibilities, you’ll provide short‑term, individual Financial Capability casework to people experiencing financial stress or vulnerability.

Using a strengths‑based, trauma‑informed and person‑centred approach, you’ll support clients to understand their financial circumstances, set achievable goals and develop practical strategies that strengthen their financial independence.

You’ll also work collaboratively with Financial Counsellors, community pantries, community services and local partners to ensure participants and clients can access additional support when needed.

With integrity and compassion, you will:

• Group Facilitation: Plan, deliver and evaluate engaging Financial Capability workshops, adapting content and resources to suit diverse communities, learning needs and cultural backgrounds.
• Individual Casework: Provide client‑led Financial Capability assessments, budgeting support, money management coaching and individual case planning to help people achieve their short‑term financial goals.
• Support participants and clients to build financial knowledge, confidence and positive financial behaviours through practical tools, education and strengths‑based coaching.
• Build relationships with community organisations, churches and local services to increase program engagement, strengthen referral pathways and connect people with appropriate support.
• Maintain accurate client and program records, monitor outcomes and contribute to program evaluation, reporting and continuous improvement.

What you’ll bring

You’re a confident and engaging facilitator who enjoys helping people learn practical skills they can apply in everyday life.

You understand that conversations about money can be sensitive and that financial hardship often involves complex personal and social circumstances.

You can connect effectively with people from diverse backgrounds, including culturally and linguistically diverse communities and Aboriginal and Torres Strait Islander communities.

You’re equally comfortable facilitating group discussions and working one‑on‑one with clients to develop realistic financial goals and practical strategies.

Your communication, cultural awareness and ability to adapt your approach will help you build trust and achieve meaningful outcomes across both aspects of the role.

What’s required

• A degree in Social Work, Community Services or a related discipline, or a diploma/other relevant qualification with substantial experience.
• At least two years’ experience working with diverse or disadvantaged communities, including people experiencing financial hardship.
• Demonstrated experience facilitating, adapting and evaluating group education programs or workshops.
• Experience providing individual client support, casework or coaching, including assessment, goal setting and monitoring outcomes.
• Financial Literacy Education certification, or willingness to obtain, together with confidence using client databases and CRM systems.

You’ll also need a current NSW Driver’s Licence and a valid Working with Children Check for paid employment.

What’s preferred

• Ability to communicate in Arabic is highly regarded, particularly to support engagement with Arabic‑speaking clients and culturally and linguistically diverse communities.
• Experience delivering financial literacy, budgeting or financial wellbeing education.
• Experience providing trauma‑informed, strengths‑based support to individuals and families experiencing financial hardship.
• Experience working with community organisations, churches, community hubs or multicultural services.

You’ll also share our organisational values of integrity, justice, compassion and excellence, embedding them in everything you do.

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well‑established organisation that’s ready for the future. You will belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

• Flexible work options to get the most out of work and life.
• Pay less tax on your income and increase your take‑home pay. With salary packaging, up to $15,900 of your income is tax free.
• Spend up to $2,650 on accommodation, meals and entertainment also tax free with salary packaging.
• Ongoing professional development and training to advance your career.
• Exclusive discounts to over 400 retailers.
• Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family.

We’re many services, with one purpose – to meet people where they are and walk with them. At Anglicare, we believe everyone is Made for Connection, with God, with each other and with the places we call home.

Through Financial Wellbeing, we work alongside people experiencing financial stress to build capability, confidence and resilience. As a Group Facilitator (Financial Capability), you’ll help turn practical financial knowledge into meaningful and sustainable change – both in group settings and through individual support.

Are you ready for a career that means more?

All applicants will receive a response.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian‑based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.