Group Casual — Fashion Retail Team Lead

Suzanne Grae; Warrawong; Hybrid; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Online learning program

Instore training with Store Manager

50% team member discount

Monthly in-store sales rewards

Discounted private health insurance

Job summary

Suzanne Grae is hiring for a Group Casual role across our brands. You will deliver exceptional customer service, drive sales, and support stock replenishment and visual merchandising in a fast-paced store environment.

This supervisory position involves opening/closing procedures, working independently, and ensuring high standards of customer service while contributing to a collaborative team.

Qualifications

• Provide exceptional customer service and assist customers with fittings to create a positive shopping experience.
• Drive sales by helping customers and achieving daily and team sales targets through effective interactions.
• Assist in maintaining and replenishing stock while supporting visual merchandising and store layout changes.

Responsibilities

• Oversee store operations as a supervisory role, including opening/closing procedures.
• Ensure excellent customer service and store standards across all shifts.
• Support team collaboration and training through in-store learning.
• Contribute to a welcoming and inclusive store environment for customers and colleagues.

Skills

Customer service

Sales skills

Stock replenishment

Visual merchandising

Supervisory experience

Job description

Suzanne Grae is hiring for a Group Casual role across our brands. You will deliver exceptional customer service, drive sales, and support stock replenishment and visual merchandising in a fast-paced store environment.

This supervisory position involves opening/closing procedures, working independently, and ensuring high standards of customer service while contributing to a collaborative team.