Graphic Designer and Ecommerce assistant

Aieson Pty Ltd; Queensland; On-site; AUD 55,000 - 70,000; Full time

Job summary

A dynamic e-commerce company in Queensland is seeking a motivated Graphic Designer and Ecommerce Assistant. The role includes managing e-commerce fulfilment, graphic design, and customer service. Candidates should have experience with platforms like Shopify and eBay, strong attention to detail, and excellent communication skills. Join our small team and contribute to our success during the Monday-Friday shifts.

Qualifications

• Experience with e-commerce platforms and marketplaces (like Amazon, eBay).
• Strong communication skills for addressing customer inquiries.
• Attention to detail in order fulfilment and inventory management.

Responsibilities

• Accurately pick, pack, and dispatch customer orders.
• Respond to customer enquiries via email and live chat.
• Organise new stock arrivals and maintain inventory records.
• Graphic designing and managing social media.

Skills

Exceptional Communication Skills

Attention to Detail

Positive Attitude

E-Commerce Knowledge

Problem-Solving Skills

Computer Literacy

Social media understanding

Tools

Shopify

WooCommerce

Photoshop

Job description

Graphic Designer and Ecommerce assistant

In this hands-on role, you’ll ensure online orders are fulfilled accurately and delivered on time, while providing outstanding customer service.

We are seeking a detail-oriented and motivated individual to join our small team. This role focuses on managing e-commerce fulfilment, graphic designing and managing social media.

Experience in Ecommerce website and marketplaces like Amazon, Ebay etc will be highly regarded.

We need somebody who is available Monday-Friday for a 9:00am to 3:00 pm shift.

Key Responsibilities

• Order Fulfilment: Accurately pick, pack, and dispatch customer orders in a timely manner.
• Customer Service: Respond to customer enquiries and resolve issues via email, Live chat, and social media platforms.
• Stock Management: Organise new stock arrivals and maintain inventory records.
• Graphic designing and managing social media.

What We Are Looking For

• Exceptional Communication Skills: Address customer inquiries, providing timely resolution and communication to ensure a positive shopping experience.
• Attention to Detail: Strong focus on accuracy in all aspects of the role.
• Positive Attitude: Energetic, enthusiastic, and eager to contribute to the team’s success.
• Physical Activity: Comfortable with a role that requires working on your feet and handling stock.
• E-Commerce Knowledge: Experience with platforms such as Shopify and WooCommerce.
• Marketplaces knowledge: Such as Ebay, Amazon, Bunnings etc.
• Reliability and Autonomy: Ability to work independently and take initiative.
• Problem-Solving Skills: A proactive approach to identifying and addressing challenges.
• Computer Literacy: Competence with computers is essential; basic Photoshop skills are advantageous but not required.
• Social media: An understanding of social media and email marketing tools.

Prior experience in automobile/Caravan/4WD industry will be preferred, but not essential.