Golf & Leisure Attendant Front Office

Avani Cypress Lakes Resort; Singleton Council; On-site; AUD 32,000 - 39,000; Part time

Benefits offered by this job

Career growth opportunities

Exclusive hotel deals

Global perks

Retail rewards

Wellness support

Job summary

Minor Hotels, through Avani Cypress Lakes Resort in New South Wales, seeks a friendly Golf & Leisure Attendant for casual shifts. You will welcome guests, process golf check-ins, assist with shop sales, and support daily golf operations while maintaining a high standard of service.

This role requires a positive attitude, strong interpersonal skills, and the ability to work outdoors. A current RSA certificate is required or willingness to obtain one; working rights in Australia are essential.

Qualifications

• Excellent customer service and communication skills.
• Ability to work independently and in a team.
• Willingness to work outdoors and perform physical tasks.
• Basic computer skills; comfortable using booking systems.
• RSA certificate or willingness to obtain one.

Responsibilities

• Greet guests and members, process golf check-ins and bookings, provide friendly service.
• Assist with retail sales and maintain a presentable Golf Pro Shop.
• Provide knowledgeable advice on golf, memberships, and resort facilities.
• Manage bookings for golf and tennis facilities; assist with tee sheet management.
• Support daily golf operations, including competition administration and field marshalling.
• Prepare and maintain golf carts, rental equipment, and practice facilities.
• Handle cash, complete opening/closing procedures, and Pro Shop administration.
• Serve beverages from the drinks cart when required.
• Ensure RSA standards are maintained and guest privacy is respected.
• Support other operational duties as needed.

Skills

Customer service

Communication

Team player

Organization

Outdoor work

Booking systems

RSA certificate

Flexibility

Job description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Avani Cypress Lakes Resort is looking for a friendly, motivated, and enthusiastic Golf & Leisure Attendant to join our team on a casual basis.

As a Golf & Leisure Attendant, you'll play a key role in delivering exceptional service to our members and guests while supporting the day-to-day operations of the Golf Pro Shop and leisure facilities.

As part of our Golf Operations team, your responsibilities will include:

• Welcoming guests and members, processing golf check-ins and bookings, and providing outstanding customer service.
• Assisting with retail sales, merchandising, and maintaining a clean, organised, and well-presented Golf Pro Shop.
• Providing knowledgeable advice on golf, membership, resort facilities, and local attractions.
• Managing bookings for golf and tennis facilities.
• Supporting daily golf operations, including competition administration, tee sheet management, and field marshalling to maintain pace of play.
• Preparing and maintaining golf carts, rental equipment, practice facilities, and other golf assets.
• Collecting, washing, and maintaining range balls, buckets, and equipment.
• Assisting with general maintenance of golf operations areas, including the cart shed, course amenities, and surrounding facilities.
• Completing opening and closing procedures, cash handling, and general Pro Shop administration.
• Serving refreshments from the drinks cart when required.
• Ensuring Responsible Service of Alcohol (RSA) standards are always maintained.
• Maintaining guest privacy, confidentiality, and the highest standards of professionalism.
• Supporting the team with other operational duties as required.

Qualifications

To be successful in this role, you'll have:

• A passion for delivering exceptional customer service.
• Excellent communication and interpersonal skills.
• A positive attitude with the ability to work both independently and as part of a team.
• Strong organisational skills and attention to detail.
• A willingness to work outdoors and undertake physical tasks.
• Basic computer skills and confidence learning booking systems.
• Flexibility to work a rotating roster, including weekends, public holidays, and school holiday periods.
• Previous experience in hospitality, retail, golf operations, or customer service (highly regarded but not essential).
• A current RSA Certificate (or willingness to obtain one).

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.