General Manager - Crypto Brokerage

at; City of Melbourne; On-site; AUD 200,000 - 250,000; Full time

Job summary

A leading Crypto company in Melbourne is seeking a General Manager to lead the full operations of a digital asset brokerage and exchange platform. The role encompasses strategic growth, compliance oversight, and cross-functional leadership. Ideal candidates will have senior leadership experience in the crypto or financial services sector, along with strong insights into blockchain, trading, and compliance. This is an on-site role offering competitive remuneration, relocation support, and a unique opportunity to influence the industry's future.

Benefits

Base salary + Super + Performance Bonuses

Potential for equity

Daily catered lunches

Transport allowance

Employee Assistance Program

Learning & development pathways

Qualifications

• Senior leadership experience within a Crypto exchange or financial services.
• Strong understanding of blockchain and trading environments.
• Proven capability in operational leadership across teams.

Responsibilities

• Develop and execute business strategies to enhance market share.
• Oversee daily exchange and brokerage operations.
• Ensure compliance with financial regulations.

Skills

Leadership

Compliance management

Blockchain knowledge

Stakeholder management

Communication

Job description

Overview

This is a company already recognised as a pioneer in the Crypto sector: fully regulated, operationally mature, commercially proven, and now entering a major expansion phase across brokerage, asset management and exchange technology.

With a strong regulatory foundation, established trading operations, an in‑house fund, and a rapidly evolving digital education and client‑engagement ecosystem, the business is now seeking a General Manager who can elevate performance, lead multi‑disciplinary teams, and help cement its position as a dominant player in the years ahead.

If you're looking for a role with enormous runway, genuine strategic influence, and the chance to shape an organisation still in its early success arc, this is it.

Why This Role Stands Out

• A fully regulated, future‑ready Crypto business with an AFSL, AUSTRAC registration and robust compliance already built.
• Three high‑growth verticals brokerage, funds, and a soon‑to‑launch exchange, creating unmatched career upside.
• A proven trading engine with exceptional performance (approximately 78% return in 2025 to date) providing real market credibility.
• Foundational leadership impact: you will influence culture, structure, product direction, and long‑term strategy.
• Massive industry momentum: the business is scaling quickly, with new education, research, and client‑facing initiatives underway.
• Clear succession pathways: GM to COO, Director of Operations, Head of Global Markets, or regional leadership roles.

The Role

As General Manager, you will lead the full operations of a digital asset brokerage and exchange platform. Your remit spans strategic growth, operational efficiency, compliance oversight, customer excellence, and cross‑functional leadership.

You will work closely with senior leadership to shape the company's strategy, optimise performance across trading and brokerage operations, enhance the user experience, and ensure the business remains at the forefront of innovation and regulatory standards.

Key Responsibilities

• Develop and execute business strategies to enhance market share and profitability.
• Oversee daily exchange and brokerage operations, ensuring efficiency and security.
• Ensure compliance with financial regulations and cryptocurrency industry standards.
• Manage and optimise customer acquisition, retention, and overall user experience.
• Lead and mentor a high-performing team across various departments.
• Establish and maintain relationships with key industry stakeholders, regulators, and partners.
• Identify market trends, emerging opportunities, and technological advancements to drive innovation.
• Monitor financial performance and implement cost‑effective strategies.
• Act as a key spokesperson and advocate for the company within the crypto and financial services community.

What You Bring

• Senior leadership experience within a Crypto exchange, brokerage, fintech, or financial services business.
• Strong understanding of blockchain, digital assets, regulatory frameworks, and trading environments.
• Proven capability in operational leadership, compliance management, and multi‑team oversight.
• Commercial mindset with the ability to drive growth while keeping client outcomes at the centre.
• Excellent communication, negotiation, and stakeholder management skills.
• Entrepreneurial instincts and the appetite to build, refine and scale.

Why Join

• Competitive salary package: Base + Super + Performance Bonuses
• Potential for equity in the Business
• Daily catered lunches for all staff
• Transport allowance (up to $300/month for fuel or public transport)
• Employee Assistance Program (EAP) for wellbeing and support
• Learning & development pathways tailored to future leadership roles
• Opportunity to lead in a high‑energy, collaborative environment
• A role with real influence, where your decisions will shape the trajectory of a thriving digital asset business
• Be part of a global mission with significant market impact

Additional Details

• On‑site role based at the Melbourne CBD headquarters
• Australian working rights required
• Relocation support available for interstate candidates