General Manager

Oaks Hotels, Resorts & Suites; City of Melbourne; On-site; AUD 200,000 - 250,000; Full time

Job summary

A hospitality group is seeking a General Manager to lead their resort operations in Victoria. The role requires overseeing hotel, food & beverage, and wellness functions while maximizing guest satisfaction and revenue. Ideal candidates will have extensive leadership experience in hospitality, particularly in MICE operations. The package includes career growth opportunities and exclusive hotel discounts.

Benefits

Learning and development programs

50% off stays at Minor Hotels

Global accommodation discounts

Cashback and discounts at retailers

Exclusive health insurance offers

Generous parental and birthday leave

Qualifications

• Proven senior leadership experience, ideally as a General Manager.
• Strong financial, operational, and strategic business acumen.
• Exceptional communication skills with stakeholders.

Responsibilities

• Lead day-to-day operations, ensuring excellence and performance.
• Maximise revenue and guest satisfaction through strategic planning.
• Develop and mentor high-performing teams.

Skills

Senior leadership experience in hospitality

MICE operations

Financial acumen

Team development

Communication skills

Job description

Minor Hotels is seeking a dynamic General Manager to lead Oaks Cypress Lakes Resort. This pivotal role oversees the Hotel, Food & Beverage, Elysia Wellness Retreat, Conferencing & Events, Golf, and Body Corporate matters. The ideal candidate will have a strong background in MICE operations with proven leadership across diverse hospitality operations. Please note this role is based in Hunter Valley, NSW.

Key Responsibilities:

• Lead day-to-day operations across all departments, ensuring operational excellence and financial performance.
• Maximise revenue, guest satisfaction, and conference/event business through strategic planning and execution.
• Develop and mentor high-performing teams to foster a positive and productive workplace culture.
• Maintain operational standards, oversee body corporate matters, and ensure alignment with organisational goals.
• Collaborate with commercial functions including marketing, sales, revenue management, and digital strategy to drive growth.

Qualifications:

• Proven senior leadership experience in hospitality, ideally as a General Manager or Cluster GM.
• Extensive experience in MICE, Food & Beverage, Spa/Wellness operations.
• Strong financial, operational, and strategic business acumen.
• Demonstrated ability to recruit, coach, and develop high-performing teams.
• Exceptional communication and relationship-building skills with guests, staff, and stakeholders.

Additional Information:

• At Minor Hotels, we value our people as the heart of our success. Joining Minor means you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance.
• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Job Details

• Seniority level: Executive
• Employment type: Full-time
• Job function: Management
• Industries: Hospitality