General Manager

UniLodge Australia Pty Ltd; City of Melbourne; On-site; AUD 140,000 - 200,000; Full time

Benefits offered by this job

Inclusive & Collaborative Culture – Jo

Your Voice Matters – Engage via Viva

Community & Connection – Team events

Rewarding Referrals – Up to $1,000 AUD

Travel Perks – Exclusive rates at Esss

Job summary

UniLodge Australia Pty Ltd is seeking a General Manager for a Melbourne student accommodation property, overseeing operations, resident experience, occupancy targets, and financial performance. The role requires hands-on leadership, stakeholder engagement, and a commitment to safety and presentation in a fast-growing, student-centric brand.

Located at Studeo Melbourne, the role emphasizes building a high-performing team, maintaining compliance, and delivering a community-focused living

Qualifications

• Proven leadership experience in property management, student accommodation, hospitality, or a related industry.
• Strong commercial and financial management skills.
• Excellent stakeholder engagement and communication abilities.

Responsibilities

• Lead all aspects of property operations, ensuring exceptional resident experiences and a strong focus on student wellbeing.
• Drive occupancy, revenue, and financial performance in line with budgets, KPIs, and business objectives.
• Build, coach, and develop a high-performing team while fostering a positive and inclusive culture.
• Establish and maintain strong relationships with residents, universities, investors, and other key stakeholders.
• Oversee property maintenance, compliance, safety, and operational excellence to ensure a secure and well-presented living environment.

Skills

Leadership

Property management

Financial management

Stakeholder engagement

Customer service

Job description

About Us: At UniLodge Living Group, we know that exceptional living experiences begin with exceptional people. Whether your strengths are in property management, hospitality, or community engagement, you’ll find meaningful work and room to grow here. We’re proud to bring together five unique brands under one vision — creating inspiring living communities across Australia and New Zealand. With a rapidly expanding portfolio of 130 properties (and many more to come), there’s never been a more exciting time to join our journey.

About Studeo Melbourne: Studeo Melbourne is a new, design‑led student accommodation brand that reimagines the student experience around comfort, connection and the feeling of home. As a white-label accommodation brand managed by UniLodge, Studeo combines a distinctive lifestyle offering with the expertise of one of Australasia's most experienced student accommodation operators, creating communities where students can live confidently, connect meaningfully and prepare for what's next.

Located on Melbourne's iconic Bourke Street, Studeo places residents in the heart of the city, surrounded by world‑class universities, public transport, retail, dining, entertainment and cultural experiences. Positioned within one of Melbourne's most recognised and vibrant precincts, the property offers students unparalleled access to everything the city has to offer, creating a truly connected urban living experience.

Designed for students navigating the transition between where they are and where they are going, Studeo blends contemporary living spaces, thoughtfully curated amenities and a strong sense of community to create a place that feels like home while supporting personal growth, independence and academic success.

Role Overview:

In this new role as the General Manager, you will lead the overall operations of a student accommodation property, ensuring an exceptional resident experience while achieving occupancy, financial, and operational targets. You will oversee student wellbeing initiatives, property performance, stakeholder relationships, team leadership, compliance, and building operations. This role requires a hands‑on leader who can drive business results, foster a strong community culture, and maintain high standards of service, safety and property presentation.

Key Responsibilities:

• Lead all aspects of property operations, ensuring exceptional resident experiences and a strong focus on student wellbeing.
• Drive occupancy, revenue, and financial performance in line with budgets, KPIs, and business objectives.
• Build, coach, and develop a high-performing team while fostering a positive and inclusive culture.
• Establish and maintain strong relationships with residents, universities, investors, and other key stakeholders.
• Oversee property maintenance, compliance, safety, and operational excellence to ensure a secure and well-presented living environment.

About You:

To be successful in this role, ideally you will have:

• Proven leadership experience in property management, student accommodation, hospitality, or a related industry.
• Strong commercial and financial management skills.
• Excellent stakeholder engagement and communication abilities.
• Passion for customer service and creating positive resident experiences.
• Experience leading and developing high-performing teams.

Mandatory Requirements:

• National Police Check
• Working with Children Check
• Valid Working Rights
• [VIC] Hold or have the ability to acquire a valid and current Agent’s Representative Certificate lodged with Consumer Affairs Victoria.

Perks!

• Inclusive & Collaborative Culture – Join a vibrant, supportive team where individuality is celebrated and your impact is valued every day.
• Your Voice Matters – Shape our future by sharing your ideas through engagement surveys and connecting with colleagues on Viva Engage.
• Community & Connection – Enjoy monthly morning teas, team events, and social celebrations that bring our people together.
• Rewarding Referrals – Help us grow! Earn up to $1,000 AUD when you refer outstanding talent to our team.
• Travel Perks – Treat yourself with exclusive rates and special offers at Essence Hotels & Apartments across our network.

UniLodge Living Group is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, candidates are required to declare any history of involvement in gender‑based violence, in line with our commitment to integrity, accountability, and the National Higher Education Code.

UniLodge Australia is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.