General Manager

The Hassett Group; Australia; On-site; AUD 250,000 - 350,000; Full time

Job summary

The Hassett Group is seeking an experienced General Manager to lead day-to-day operations and drive commercial performance across national operations in Melbourne & Geelong markets. This executive role demands strategic leadership, strong stakeholder engagement and a proven track record of improving business performance.

The successful candidate will oversee a national management team, guide budgeting and cashflow, and shape long-term strategy while fostering a high-performance culture and

Qualifications

• Demonstrated success leading multi-site or national operations in a General Manager, COO or equivalent executive leadership role.
• Strong commercial acumen with proven experience driving growth, profitability and business performance.
• Experience leading multidisciplinary leadership teams across operations, finance and sales.
• Highly developed strategic planning and business improvement capability.
• Exceptional leadership, coaching and people development skills.
• Strong financial literacy, including budgeting, forecasting and cashflow management.
• Excellent stakeholder management with the ability to build trusted client relationships.
• A collaborative, hands-on leadership style with a genuine passion for developing people.

Responsibilities

• Lead the overall operational, commercial and financial performance of the business.
• Develop and execute strategic initiatives to achieve sustainable national growth.
• Lead, mentor and develop a high-performing executive leadership team.
• Drive accountability through clear KPIs, performance management and coaching.
• Oversee budgeting, financial performance, cashflow and profitability.
• Monitor business performance through reporting, analytics and operational metrics.
• Build and maintain strong relationships with key national clients and stakeholders.
• Chair leadership meetings and present business performance to the Board.
• Champion a positive, values-driven culture across the organisation.
• Identify opportunities to improve systems, processes and operational efficiency.

Skills

Multi-site/national operations

Commercial acumen

Discipline leadership across ops/fin/s

Job description

Our client is a privately owned Australian success story operating in the commercial and industrial services busienss. With a strong presence in corporate, A-grade properties in Melbourne & Geelong's CBDs, our client has an outstanding reputation for delivering essential trade services to a diverse range of commercial clients.

Having experienced sustained growth over many years, the business is entering its next phase of expansion and is seeking an experienced General Manager to lead day-to-day operations, drive commercial performance and help shape its long-term strategic direction. With an experienced leadership team already in place, this is a genuine opportunity to lead a high-performing organisation while continuing to strengthen its culture, systems and market position.

ABOUT THE ROLE

The General Manager will take full responsibility for the operational, commercial and financial performance of the business.
Leading a national management team, you will oversee operations, sales, finance and business development while ensuring the organisation continues to achieve its strategic growth objectives. This is a broad executive leadership role requiring someone equally comfortable developing long-term strategy, leading people and making commercial decisions that improve business performance.
You will also play a key role in maintaining strong client relationships, driving accountability across the leadership team and fostering a high-performance culture built around continuous improvement.

KEY RESPONSIBILITIES

• Lead the overall operational, commercial and financial performance of the business.
• Develop and execute strategic initiatives to achieve sustainable national growth.
• Lead, mentor and develop a high-performing executive leadership team.
• Drive accountability through clear KPIs, performance management and coaching.
• Oversee budgeting, financial performance, cashflow and profitability.
• Monitor business performance through reporting, analytics and operational metrics.
• Build and maintain strong relationships with key national clients and stakeholders.
• Chair leadership meetings and present business performance to the Board.
• Champion a positive, values-driven culture across the organisation.
• Identify opportunities to improve systems, processes and operational efficiency.

ABOUT OUR CLIENT

Our client is a privately owned Australian success story operating in the commercial and industrial services busienss. With a strong presence in corporate, A-grade properties in Melbourne & Geelong's CBDs, our client has an outstanding reputation for delivering essential trade services to a diverse range of commercial clients.

Having experienced sustained growth over many years, the business is entering its next phase of expansion and is seeking an experienced General Manager to lead day-to-day operations, drive commercial performance and help shape its long-term strategic direction. With an experienced leadership team already in place, this is a genuine opportunity to lead a high-performing organisation while continuing to strengthen its culture, systems and market position.

ABOUT THE ROLE

The General Manager will take full responsibility for the operational, commercial and financial performance of the business.
Leading a national management team, you will oversee operations, sales, finance and business development while ensuring the organisation continues to achieve its strategic growth objectives. This is a broad executive leadership role requiring someone equally comfortable developing long-term strategy, leading people and making commercial decisions that improve business performance.
You will also play a key role in maintaining strong client relationships, driving accountability across the leadership team and fostering a high-performance culture built around continuous improvement.

KEY RESPONSIBILITIES

• Lead the overall operational, commercial and financial performance of the business.
• Develop and execute strategic initiatives to achieve sustainable national growth.
• Lead, mentor and develop a high-performing executive leadership team.
• Drive accountability through clear KPIs, performance management and coaching.
• Oversee budgeting, financial performance, cashflow and profitability.
• Monitor business performance through reporting, analytics and operational metrics.
• Build and maintain strong relationships with key national clients and stakeholders.
• Chair leadership meetings and present business performance to the Board.
• Champion a positive, values-driven culture across the organisation.
• Identify opportunities to improve systems, processes and operational efficiency.

SKILLS & EXPERIENCE

• Demonstrated success leading multi-site or national operations in a General Manager, COO or equivalent executive leadership role.
• Strong commercial acumen with proven experience driving growth, profitability and business performance.
• Experience leading multidisciplinary leadership teams across operations, finance and sales.
• Highly developed strategic planning and business improvement capability.
• Exceptional leadership, coaching and people development skills.
• Strong financial literacy, including budgeting, forecasting and cashflow management.
• Excellent stakeholder management with the ability to build trusted client relationships.
• A collaborative, hands-on leadership style with a genuine passion for developing people.