Garnishment Specialist

Fifth Third Bank; Forster; In loco; AUD 78.000 - 107.000; Tempo pieno

Descrizione del lavoro

Fifth Third Bank in Farmington Hills, MI is seeking a Garnishment Specialist to interpret orders, ensure proper service, and manage complex reviews of high-value documents. You will coordinate with Retail, Commercial and Brokerage Operations to safeguard assets and maintain compliance.

The role emphasizes accuracy, confidentiality, and timely communication with courts and customers while operating under strict timelines and risk controls.

Competenze

• Attention to detail and accuracy in handling legal documents.
• Experience with garnishment processes and court documents.
• Ability to review complex orders and apply regulatory requirements.

Mansioni

• Interprets garnishment language to determine scope and timeframe.
• Performs comprehensive reviews of legal documents valued up to $1mm+.
• Coordinates with internal business lines to set up depository accounts.
• Maintains confidentiality and mitigates risk of monetary loss.
• Notifies customers and forwards orders to relevant parties in a timely manner.

Conoscenze

Verbal communication

Written communication

Attention to detail

Analytical thinking

Teamwork

Time management

Data entry

Customer service

Problem solving

Formazione

High school diploma or equivalent

Paralegal certificate

Legal processing experience

Strumenti

ACE

Agile

Vector4

RAFT

Mobius

Document Direct

MS Office (Excel, Word, Access)

Descrizione del lavoro

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION: Under minimal supervision, answer legal orders served on the bank, its affiliates and subsidiaries with a high degree of complexity. Provide quality, timely and courteous customer service to all involved parties of the legal orders, and represents the bank to courts, attorneys and enforcement agency as well as the legal community at large. Ensure compliance with state and federal laws and timely processing of legal orders. Mitigate processing errors in this position that can expose the Bancorp to risk of financial losses and reputational issues

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating. concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all type

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Interprets garnishment language to determine the scope, jurisdiction, applicability and timeframe of the garnishment.
• Ensures proper service of garnishment orders to mitigate potential monetary loss to the bank.
• Performs comprehensive review of legal documents valued between $50k and/or over $1mm, ensuring that all required orders are handled appropriately and accurately recorded into the database.
• Must be able to demonstrate sound judgment and apply logical and critical thought processes in order to maintain productivity and efficiency.
• Works with various Lines of Business including Retail, Commercial and Brokerage Operations to review depository account set-up.
• Assists in identifying opportunities to increase efficiencies, maintain quality standards as well as decrease turn-around time. Maintain and adhere to State timelines.
• Demonstrates high level of accuracy to mitigate risk, liability, exposure and monetary loss to Bancorp.
• Identifies, research and analyzes potential problems in processes, develops solutions and resolves problems.
• Demonstrates high level of accuracy to mitigate risk, liability, exposure and monetary loss to Bancorp.
• Researches depository accounts to determine the presence of Federal protected benefits. Convey findings for Federal protected benefits by filing answers accordingly.
• Identifies accounts in which the bank may hold a priority security interest and Right to Offset Funds.
• Coordinates response with the appropriate Line of Business to determine the amount of funds to be applied to any obligations owed to the bank by the Debtor or Account Owner.
• Ensures strict confidentiality of information in all aspects of duties to mitigate operational, reputational, monetary and legal risk.
• Initiates and removes account holds, and completes bank checks for mailing to courts/law offices, child support enforcement agencies and IRS.
• Promptly notify customer of any actions taken on accounts by mailing copies of orders and customer notification letters to the customer, and fax notification letters to the branch in a timely manner.
• Ensures collection of the appropriate processing fees from garnishees and periodically complete review on outstanding debts.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• High school diploma or equivalent
• Four (4) years related experience, preferably in Legal, Operations, or Retail banking
• Paralegal Certificate or two years of Legal Processing experience preferred
• Strong verbal and written communication skills
• Excellent and demonstrated attention to detail
• Ability to function in a fast paced environment
• Commitment to teamwork
• Ability to balance multiple priorities and meet deadlines
• Must demonstrate strong analytical and logical reasoning skills for problem solving
• Ability to independently research, recognize and solve problems
• Strong customer service orientation with ability to manage multiple projects simultaneously
• Basic PC skills and knowledge of Excel, Word and Access are required
• Must be able to work under sensitive time constraints
• Self-motivation and initiative are critical
• Demonstrated ownership and follow-through of issues
• Knowledge of ACE, Agile, Vector4, RAFT, Mobius, and Document Direct are preferred
• Proficient in data entry

#LI-EG1

Garnishment Specialist

• Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well‑being. You can learn more about those programs on our 53.com Careers page at: or by consulting with your talent acquisition partner.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

LOCATION -- Farmington Hills, Michigan 48331-3552

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.