Full-Time Store Associate

ALDI Brand; Isaac Regional; On-site; AUD 23,000 - 32,000; Full time

Job summary

ALDI Brand is seeking a store associate in Queensland for full-time hours. You will merchandise, stock, cashier, and keep the store clean while delivering exceptional customer service as part of the ALDI team.

Starting wage is AU$20 per hour with raises to AU$20.50, AU$21.00, AU$21.00, and AU$22.00 in successive years; average 30+ hours per week. You must be 18+ and support a safe, efficient store operation.

Qualifications

• Ability to provide prompt and courteous customer service.
• Ability to operate all store equipment such as cash registers and POS systems.
• Ability to interpret and follow ALDI operating policies and procedures.
• Excellent communication skills, both written and verbal.
• Basic arithmetic for transactions and balancing.
• Reliability and punctual attendance.
• Willingness to work independently and in a team.
• Availability to meet scheduling requirements.

Responsibilities

• Merchandise and stock products and display neatly.
• Operate the POS system to process purchases and handle refunds or issues.
• Assist with curbside pickup and order accuracy where applicable.
• Follow cash policies and maintain store checkout efficiency.
• Maintain store cleanliness and merchandising standards.
• Identify and report hazards to ensure a safe work environment.

Skills

Customer service

Cashier

Merchandising

Stocking

Team collaboration

Education

High school diploma or equivalent

Tools

POS system

Job description

Description

As a store associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service.

Position Type: Full-Time
Average Hours: 30+ hours per week
Starting Wage: $20.00 per hour
Wage Increases: Year 2 - $20.50 | Year 3 - $21.00 | Year 4 - $21.00 | Year 5 - $22.00

Must be able to perform duties with or without reasonable accommodation.

Duties and Responsibilities:

• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Adheres to cash policies and procedures.
• Follows the line policy and opens additional check lanes as required to ensure an efficient checkout.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area.
• Maintains zone standards and merchandising standards at all times.
• Assists store management in achieving operational efficiency goals.
• Assists store management in achieving total loss goals.
• Complies with all established company policies and processes.
• Supports store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order.
• Adheres to inventory procedures and product handling guidelines.
• Performs general cleaning tasks to company standards.

Physical Demands:

• Required to push, pull, sit, stand, reach, grasp, twist, bend, and move from one area to another.
• Required to lift, carry, and place product weighing up to 45 pounds on shelves at various heights, including overhead.
• Required to operate equipment such as a cash register, electric and manual hand jacks, floor scrubber and cardboard baler.
• Required to stock product in varying temperatures, including freezer and cooler environments.
• Required to use glass and multipurpose cleaning products.

Qualifications:

• Ability to provide prompt and courteous customer service.
• Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc.
• Ability to interpret and apply ALDI operating policies and procedures.
• Ability to effectively communicate both verbally and in writing.
• Ability to perform basic arithmetic such as addition, subtraction, multiplication, and division.
• Ability to follow instructions and pay attention to detail.
• Ability to work both independently and with others.
• Ability to organize, prioritize and complete assigned tasks to maximize productivity within established timeframes.
• Ability to maintain reliable and prompt attendance.
• Ability to meet availability requirements.

Education and Experience:

• At least 18 years old required.
• High school diploma or equivalent preferred.
• Prior work experience in a retail environment preferred.

Preferred

TUL

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.