Full Time Sales Associate

Mulberry; City of Melbourne; On-site; AUD 50,000 - 70,000; Full time

Job summary

A global fashion company is seeking a Full Time Sales Associate for their Outlet team in South Wharf, Melbourne. The successful candidate will deliver exceptional customer service, strive to exceed sales budgets, and engage with luxury consumers. This role offers generous benefits like weekly commissions and career advancement opportunities, ideal for someone passionate about luxury retail. Fluency in Mandarin is a plus.

Benefits

Significant weekly commission

Generous seasonal merchandise allowance

Additional generous incentives

Career development opportunities

High profile luxury store environment

Qualifications

• Experience working in a customer focused environment.
• Demonstrated sales abilities and exceptional communication skills.
• Ability to engage and develop relationships with customers.

Responsibilities

• Provide exceptional customer service experiences.
• Overachieve in set sales budgets and KPIs.
• Use product knowledge to maximize sales.

Skills

Customer service experience

Sales abilities

Communication skills

Interpersonal skills

Mandarin fluency

Job description

About the business

Founded in in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom.

Across all locations, we are united by our employee values : Be Bold, Be Open, Be Responsible, Be Imaginative.

If these are values you share, we would love you to join our team.

Through our passion for excellence, we continually drive development, growth and productivity with exceptional standards, bringing superior experiences to our customers and to our teams.

Across Australia and New Zealand, we aim to invest heavily in our people, recognising that our team are ultimately our greatest asset.

About the role

We are looking for a highly skilled and energetic Full Time Sales Associate to join our Outlet Mulberry team in South Wharf, Melbourne.

The roster for this role is Tuesday to Saturday.

The successful candidates

• Will provide every customer with an exceptional customer service experience
• Consistently strive to overachieve in set sales budgets and KPIs
• Use product knowledge to maximise and drive sales
• Engage, develop and maintain key relationships with the core luxury consumer whilst building a strong CRM network
• Are ambassadors for the Mulberry brand and demonstrate passion in all aspects of their role
• Ensure VM presentation standards meet company requirements and reflect the brand
• Ensure housekeeping standards are maintained to a high standard

Benefits and perks

• Significant weekly commission
• Generous seasonal merchandise allowance
• Additional generous incentives
• Career development and advancement opportunities
• High profile luxury store environment

Skills and experience

• Experience working in a customer focused environment
• Demonstrated sales abilities
• Exceptional communication and interpersonal skills
• Demonstrates initiative
• Ability to follow direction
• Being fluent in Mandarin would be an advantage