Full Time Customer Service and Sales Assistant

Beacon Lighting; Gold Coast City; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Weekend rates

Birthday leave

Wellbeing days

Profit share

Team discounts

Onsite parking

Uniform allowance

Laundry allowance

Employee share scheme

Job summary

Beacon Lighting in Pimpama, QLD is seeking a Full-Time Customer Service & Sales Assistant to help customers find lighting solutions and create an exceptional in-store experience. You will work as part of a supportive team, delivering expert advice and building strong relationships with retail and trade customers.

In this role you’ll grow product knowledge, drive sales, and contribute to a positive team culture.

Qualifications

• Previous experience in a customer service environment.
• Strong communication skills with the ability to genuinely connect with customers.
• Energetic and enthusiastic approach to all aspects of the job.
• Strong attention to detail.

Responsibilities

• Deliver expert advice and outstanding customer service.
• Grow relationships with retail and trade customers using our loyalty programs.
• Build your product knowledge and confidence.
• Drive sales and contribute to team success.
• Support a positive and collaborative team culture.
• Maintain an inspiring and well-presented store environment.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Full Time Customer Service and Sales Assistant

Where style meets service—and careers shine

We are looking for an enthusiastic Full-Time Customer Service & Sales Assistant to join our Beacon Lighting Pimpama store in QLD! Working 76 hours per fortnight, with a fantastic lifestyle balance— enjoy every second weekend completely off!

Beacon Lighting is not your average retailer—our culture is the foundation of our success.

WHY YOU WILL LOVE WORKING HERE

The future looks bright. Enjoy competitive pay, boosted weekend and public holiday rates, birthday leave, wellbeing days, profit share incentives, generous team discounts, onsite parking, uniform and laundry allowances and access to our employee share scheme. Combined with comprehensive training, exclusive product previews, and genuine career development opportunities, you'll have everything you need to build a brilliant career.

A DAY IN THE LIFE

At our Pimpama store, you'll help customers find the perfect lighting solutions while creating an exceptional in-store experience. Working as part of a supportive team, you will:

• Deliver expert advice and outstanding customer service
• Grow relationships with retail and trade customers using our loyalty programs
• Build your product knowledge and confidence
• Drive sales and contribute to team success
• Support a positive and collaborative team culture
• Maintain an inspiring and well-presented store environment

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

• Previous experience in a customer service environment
• Strong communication skills with the ability to genuinely connect with your customers
• An energetic and enthusiastic approach to all aspects of your job
• Strong attention to detail

We're more than a lighting retailer—we're a team of passionate people helping Australians live brighter. With over 50 years of success, our growth continues to be powered by strong values, great customer experiences, and a culture that puts people first