Fulfilment Team Member (AM)

Woolworths Ltd.; Sydney; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Global career possibilities

Parental Leave and various leave types

Job summary

Woolworths Group is hiring a Fulfilment Team Member in Sydney to pick quality products for online orders with accuracy. The role involves lifting up to 20 kg repeatedly and requires a pre-employment medical check.

You will join a supportive team, contribute to a safe workplace, and help ensure a smooth customer experience. Ideal candidates are passionate about food and shopping, value teamwork, and are reliable and adaptable in a fast-paced retail environment.

Qualifications

• Must be able to lift up to 20 kg repetitively.
• Pre-employment medical check is required.
• Physically capable and able to perform repetitive tasks.

Responsibilities

• Efficiently select and pack grocery items for online orders, ensuring accuracy and adherence to customer specifications.
• Communicate with customers regarding order details, substitutions, and any special requests to ensure a positive shopping experience.
• Inspect products for quality, freshness, and expiration dates to meet company standards of excellence.
• Organise items for easy retrieval and packing, ensuring orders are completed in a timely manner.
• Utilise our online shopping platform and inventory management systems to process orders accurately.
• Follow all safety protocols and guidelines to ensure a safe working environment.

Skills

Food & shopping passion

Customer first

Teamwork

Flexible

Reliable

Job description

• Work with a team that supports growth and career development
• Great team benefits, stability and career pathways
• Supportive and inclusive team

About the role

As a Fulfilment Team Member, your main responsibility will be ensuring you pick quality products with accuracy for online customer orders.

This role best suits a candidate that enjoys working in a physically demanding and repetitive role. This role will require the successful applicants to lift up to 20 kgs repetitively throughout the duration of their shift.

As a part of creating a safe working environment, all candidates for this role can expect to undergo a pre-employment medical check as part of the recruitment process.

What you’ll do

• Efficiently select and pack grocery items for online orders, ensuring accuracy and adherence to customer specifications.
• Communicate with customers regarding order details, substitutions, and any special requests to ensure a positive shopping experience.
• Inspect products for quality, freshness, and expiration dates to meet company standards of excellence.
• Organise items for easy retrieval and packing, ensuring orders are completed in a timely manner.
• Utilise our online shopping platform and inventory management systems to process orders accurately.
• Follow all safety protocols and guidelines to ensure a safe working environment.

What you’ll bring

• Genuine passion for food & shopping
• Customer first mentality
• Love of teamwork and growing with others
• Flexible and adaptable to change
• Willing to work and reliable

What you’ll experience

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
• A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network
• Parental Leave provisions and various leave types, including but not limited to Study Leave and Sports Representation Leave

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs Woolworths Group

We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow.

We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.

As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.

Discover more opportunities with Woolworths Group